Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • Jotform Reviews & Ratings
    9,009 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,881 Ratings
    Company Website
  • Titan Reviews & Ratings
    378 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    332 Ratings
    Company Website
  • SurveyJS Reviews & Ratings
    64 Ratings
    Company Website
  • FormAssembly Reviews & Ratings
    525 Ratings
    Company Website
  • HubSpot AEO Reviews & Ratings
    151 Ratings
    Company Website

What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

What is GetFeedback?

Gain a deep understanding of your clientele. Customer experience management designed for Salesforce empowers you to effectively prioritize your customers. By merging feedback data with Salesforce insights, you can develop a holistic view of the customer journey. When feedback is integrated within Salesforce, it stays current and easily accessible. This allows for quick reactions to critical feedback and supports proactive changes within your organization that can create significant improvements. Transform your customer experience in just a matter of days instead of taking months. Whether you are just starting with Salesforce or have extensive experience, GetFeedback streamlines the initiation of a CX strategy that aligns with your goals. Over 10,000 leading brands worldwide rely on this solution for managing their customer experiences. By making decisions based on real-time data, you can cultivate stronger customer relationships and propel your business forward. Ultimately, leveraging this approach can lead to increased customer loyalty and sustained growth.

Media

Media

Integrations Supported

Salesforce
AWeber
Autotask PSA
CodeTwo Email Signatures 365
Exclaimer
Freshservice
Intercom
Jira Service Management
Kaseya VSA
Kayako
Mailchimp
Microsoft Dynamics 365
ServiceNow
Slack
Strategy Overview
Trengo
Wufoo
Zapier
Zendesk

Integrations Supported

Salesforce
KonnectzIT

API Availability

Has API

API Availability

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.getfeedback.com

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

Categories and Features

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Not specified

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

Online Quiz Makers

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

BizRatings Reviews & Ratings

BizRatings

BizRatings.com

Popular Alternatives

Extellio Reviews & Ratings

Extellio

Extellio International AB