What is Sinch?

Engage with your customers in unprecedented ways across every available channel. Utilizing CPaaS and APIs for SMS, Voice, Video, and Verification, you can connect with any mobile device around the world within seconds. By fostering meaningful interactions with your customers, you can dramatically boost webshop orders, as evidenced by our partnership with a leading telecommunications company that implemented an intuitive online chatbot. Furthermore, we supported a well-known automotive company in re-engaging potential buyers who had previously been unresponsive to emails, which resulted in remarkable outcomes from their customized Rich SMS campaign. Are your clients forgetting crucial appointments? By introducing interactive SMS reminders, not only will you assist them, but you'll also improve your revenue streams. Our solutions are trusted by developers globally, enabling you to build with confidence and enhance your business with minimal code. By deepening your connections with customers and enriching their experience at every point of contact, you will ultimately foster increased satisfaction and loyalty. Don't miss the chance to revolutionize your customer interactions—seize the opportunity to elevate your business and witness its remarkable growth. Embrace innovative communication strategies that can redefine your customer relationship management.

Pricing

Free Trial Offered?:
Yes

Integrations

Screenshots and Video

Sinch Screenshot 1

Company Facts

Company Name:
Sinch
Date Founded:
2008
Company Location:
Sweden
Company Website:
www.sinch.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Sinch Categories and Features

SMS Marketing Software

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Cloud Communication Platform Software

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

More Sinch Categories

Sinch Customer Reviews

Write a Review
  • Reviewer Name: Dominik R.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Unreliable

    Date: May 16 2024
    Summary

    A pity to turn a good service into such crap.
    I've spent thousands of euros with them, and it is definitely time to find something else.

    Positive

    It used to be a good service a few years ago - it was a CLX Communication brand in the past. After the acquisitions, it got only worse.

    Negative

    They claim SMSes have been delivered and charge you even if the SMSes do not reach the destination—that is totally unacceptable. After some communication ping-pong, the service recommends resetting the headset!
    The problem persists for a few months now.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Developer
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Extremely slow support service

    Date: Aug 31 2022
    Summary

    As previously mentioned due to terrible support, I guess we could consider ourselves one of the lucky ones. We were able to find out how bad this company is before ever getting anything off the ground with them.

    Positive

    They appeared to have all the functions I needed in their API but unfortunately, because of their horrendous support, we never got up and running with them.

    Negative

    As mentioned above, we never got "launched" with Sinch, and it was completely on them that we didn't.

    Read More...
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