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What is Site24x7?

Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.

Pricing

Price Starts At:
$9.00/month
Price Overview:
Site24x7 pricing is based on number of monitors (Hosts/Servers) and not on metrics.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Site24x7 provides an API

Screenshots and Video

Company Facts

Company Name:
ManageEngine
Date Founded:
2006
Company Location:
India
Company Website:
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Danish
Dutch
English
French
German
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Spanish
Swedish
Thai
Vietnamese

Site24x7 Categories and Features

Website Monitoring Software

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

VoIP Monitoring Software

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

System Monitoring Software

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Server Management Software

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

RMM Software

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Network Traffic Analysis (NTA) Software

Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Stream Data to IDR or Data Lake
Traffic Decryption

Network Monitoring Software

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Mapping Software

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

MSP Software

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Log Management Software

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Incident Management Software

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Infrastructure Monitoring Tool

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

DevOps Software

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Database Monitoring Tool

Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting

Cloud Management Software

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Application Performance Monitoring (APM) Software

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

More Site24x7 Categories

Site24x7 Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Technical Consultant
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Full-stack monitoring

    Date: Sep 27 2023
    Summary

    Site24x7's platform is impressively versatile, covering networks, servers, applications, and cloud services. Its intuitive interface made setup a breeze, and the historical data it provides is a goldmine for performance optimization.

    Positive

    It offers automation features and integrates with various third-party tools and platforms, enabling seamless workflows and automated responses to incidents.

    Negative

    The Mobile App's Interface could have been better.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Senior IT Admin
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One platform for all your monitoring needs

    Date: Oct 03 2023
    Summary

    Site24x7 is a powerful tool for businesses looking to maintain the optimal performance of their IT infrastructure, offering versatility, user-friendliness, and strong support. Users should be prepared to invest time in exploring its extensive features for maximum benefit.

    Positive

    Site24x7 supports monitoring for a variety of platforms, including websites, servers, cloud infrastructure, applications, networks, and more. This versatility allows you to have a holistic view of your IT environment.

    Negative

    Some features require expertise and those features makes it look complex.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Senior DevOps Engineer
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Comprehensive Monitoring Solution

    Updated: Sep 24 2023
    Summary

    I've been using Site24x7 for some time now, and I can confidently say that it's an excellent monitoring solution for both small businesses and large enterprises. This tool offers a wide range of features that make it invaluable for ensuring the uptime and performance of websites, servers, and applications.

    Positive

    Real-time monitoring: Site24x7 monitors your IT infrastructure in real time, so you can be alerted to any problems as soon as they occur.

    Comprehensive monitoring: Site24x7 can monitor all aspects of your IT infrastructure, including websites, servers, applications, networks, and cloud environments.

    In-depth insights: Site24x7 provides detailed insights into the performance of your IT infrastructure, so you can identify and resolve problems quickly.

    Easy to use: Site24x7 is easy to use, even for users with no prior experience with IT monitoring.

    Negative

    While the interface is user-friendly, some of the more advanced features might require a bit more time to understand for new users.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Product Enginner
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Reliable Infrastructure Monitoring Solution

    Updated: Nov 16 2023
    Summary

    Versatile and reliable monitoring solution for business of all sizes. The platform’s overall strengths make it a compelling choice for businesses seeking a robust monitoring solution.

    Positive

    Extensive monitoring capabilities.
    Easy setup and configuration.
    Powerful alerting system.
    Scalable and cost-effective.

    Negative

    Some features may require advanced technical knowledge for configuring some agents.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Senior Network Administrator
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent IT monitoring solution

    Date: Aug 28 2023
    Summary

    Powerful asset for any business seeking to provide world class digital experience to their end users.

    Positive

    Comprehensive monitoring.
    User friendly interfaces.
    Real time alerts.
    Extensive reporting.
    Multiple locations.
    Data driven insights.

    Negative

    Learning curve when it comes to utilizing all the advanced features.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: Admin
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    All in one reliable monitoring tool

    Date: Nov 02 2023
    Summary

    The experience with the product has been good so far. It provides timely alerts that help us tackle downtime issues. The support team has also been helpful and receptive to feedback.

    Positive

    A single dashboard console to monitor and get timely alerts on the health of your IT infrastructure.

    Negative

    Steep learning curve and takes a long time to learn.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: System Engineer
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Easy to use and customizable

    Date: Oct 24 2023
    Summary

    Using some of the advanced features require a certain level of expertise, but not too difficult to acquire.

    Positive

    Site24x7's full-stack monitoring platform is remarkably user-friendly. It has been a reliable tool for keeping tabs on our IT infrastructure's health and performance. The customizable alerts are a game-changer for timely issue resolution.

    Negative

    You can set up custom alerts based on specific thresholds and conditions, ensuring that you are only notified of critical issues.

    Read More...
    1 user found this review useful.
  • Reviewer Name: Afsana K.
    Position: Back End Developer
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple Tool To Monitor All Your Sites.

    Date: Feb 17 2021
    Summary

    Overall, Site 24x7 is a fairly good option for monitoring your sites, and it comes with a wide array of features that saves you a lot of time.

    Positive

    -You can monitor your sites 24x7, and it also a wide range of devices and corresponding monitoring templates.
    -It comes with many features that you require, including APM, server monitoring, cloud monitoring, etc.
    -It is a hosted solution that is trouble-free and requires zero effort to use.

    Negative

    -You might face issues like false positives with this app.
    -The support team is slow in responding.

    Read More...
    1 user found this review useful.
  • Reviewer Name: Himesh S.
    Position: Data analyst
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent real-time performance tool

    Updated: Jul 08 2020
    Summary

    It's a terrific monitor tool. Overall I use this tool to monitor my site and server very easily. It basically gives the performance and current status of the website and server. It gives real-time information. In my experience, it's an outstanding monitoring tool.

    Positive

    Site24x7 gives you an excellent user experience to monitor websites and servers with real-time updates. The mobile application is also available to monitor current status. It checks FTP, web socket, CDN Performance.

    Negative

    It's an outstanding web monitoring tool to check real-time performance.

    Read More...
    1 user found this review useful.
  • Reviewer Name: A Verified Reviewer
    Position: IT Admin
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Works very well for IT monitoring

    Date: Dec 23 2019
    Summary

    ManageEngine impresses again with Site24x7. We've been using it for just over 6 months and have no complaints. For the price it's a best-in-class product as well. Highly recommend.

    Positive

    Site24x7 has way more features and functionality than most competing products. Site24x7 is extremely easy to use and monitors any environment you need it to monitor. Another great product from ManageEngine.

    Negative

    There's so many features and bells and whistles that sometimes the dashboards and reporting can be intimidating at first. However once you get the hang of it you'll be ok.

    Read More...
    1 user found this review useful.
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