Skillato Verified Customer Reviews (2026)

Since its launch in 2022, ShapeNet management software has been adopted by numerous health clubs, country clubs, and wellness centers. The software offers a wide range of services such as texting, mobile applications, scheduling, point of sale systems, door access control, loyalty points management, sales customer relationship management, billing solutions, fitness video content, and the option to transfer credit card fees to members. By utilizing our software, organizations can enhance employee productivity while also boosting member retention rates significantly. Its comprehensive features cater to the diverse needs of fitness and wellness facilities, making it an invaluable tool in the modern health industry.

Manual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.

Gnowbe is a versatile communications and training platform designed to prioritize mobile usability while also being accessible on desktop, recognized for its innovative features that facilitate quick content creation and mobile engagement. The platform emphasizes microlearning and offers a well-curated library of courses along with a marketplace, in addition to various templates to help users develop ready-to-use courses and educational materials. Among its features, Gnowbe includes community boards that foster interaction and learning, the ability to schedule sessions, rapid content curation, multimedia access, gamification elements, offline usability, and push notifications to keep learners engaged. Its applications are extensive, serving needs in corporate environments for training and communications—covering areas like sales enablement, product education, employee engagement, and compliance training—as well as in educational settings for both asynchronous and synchronous learning models. Moreover, Gnowbe is also beneficial for NGOs looking to enhance their training capabilities, providing support regardless of location while ensuring a smooth experience across both desktop and mobile platforms. With the ability to cater to over 100 languages, Gnowbe ensures that its tools are accessible to a diverse range of organizations and learners.