What is Slaask?
Introducing the ultimate app for customer service tailored specifically for Slack users. This innovative platform consolidates all communications from your team and clients into a single, centralized hub. Our dedicated product and support team focus exclusively on the Slack ecosystem, reflecting our deep commitment to enhancing customer messaging within this environment. No other company can match our unwavering dedication to this specialized niche. Slack is ingrained in our identity as a business, and notably, we are the first company to be fully funded while exclusively operating within Slack. You can engage with prospects and clients across various channels—whether through your website, social media, mobile apps, or email—directly in Slack! It is essential for businesses to adapt to where their customers are, rather than forcing customers to adapt to them. If your aim is to streamline customer communications and provide your team with a unified control center, then Slaask is the perfect solution for you. Not only is Slaask an outstanding tool for customer messaging, but it also empowers you to design a customized chatbot that harmonizes with your brand identity, further enhancing the customer interaction experience. By choosing Slaask, you will transform the way your organization engages with its audience in today's digital landscape while ensuring a more personalized approach to customer service.
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Product Details
Slaask Categories and Features
Customer Service Software
Conversational Marketing Platform
Slaask Customer Reviews
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Live customer support chat that is right for our business
Date: Feb 18 2021SummaryIt is the least expensive for our business and it has greatly increased customer satisfaction by keeping in-touch at all times and being accessible. Slaask has done a lot for our company's image.
PositiveCustomers enjoy immediate access to our staff if they have an issue with a service or product or any other question. Staff manage multiple chat conversations at once saving time required to handle several customers.
NegativeWe always train our support staff to use the right tone in order to make customers feel they are receiving personalized attention.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Intuitive Customer Communication platform
Date: Jul 14 2020SummarySlaask is an intuitive customer communication platform. We use this platform to give better service to customers using its Slack app integration. It makes our outbound communication effortless. Auto bot reply are great.
Positive#1- Slaask is very simple to contact customers.
#2- It also integrates with the Slack app, gives you outbound communication effortless.
#3- Easy to forward and assign emails for supports.
#4- Smart bot support for customers.Negative#1- We had an overall positive experience with Slaask.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The best customer service platform
Date: Nov 09 2020SummaryIt does not require too much training since it is very easy to use and one can easily get in touch with it fast.
PositiveIt is a very great platform when it comes to communication since every employee can join a conversation in a secure way.
Also it is very easy to set up based on topics and schedules.NegativeThe only dislike i have towards it, is that it does not have the search button which sometimes becomes hectic when in need of searching something, therefore it should improve on that.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Slaask is a must have live chatting program
Date: Nov 20 2020SummaryOverall: it has been remarkably great to communicate effectively with clients on a daily basis with Slaask.
PositiveI like the fact that Slaask integrates with Slack to improve internal communications.
It is easy to contact online web visitors with Skaask.NegativeI do not encounter challenges while using Slaask on my far end.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
My great adventure with Slaask
Date: Nov 08 2020SummaryOverall, Slaask has allowed us to effectively communicate with customers via Slack integration over the internet.
PositiveThe way it is easy to contact customers via live chatting over the internet is what I like most about Slaask.
NegativeHowever, Slaask is daunting to connect to the website and integrate with Slack.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Slaask is a dynamic live chatting software
Date: Nov 06 2020SummaryI haven't used Slaask for long, but it has impacted our processes positively through improving teams-clients communications.
PositiveSlack integrates with Slack to improve business instant messaging.
I like that Slaask advances lead development across the organization.NegativeIt is overwhelming to connect Slaask to websites and with Slack.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Most optimal live chatting program
Date: Nov 07 2020SummaryLead development, live chatting and direct messaging has all been working perfectly well ever since the day i implemented Slaask.
PositiveSlaask integrates seamlessly with Slack that makes it easy to communicate with clients directly without hustling a lot.
NegativeIt was overwhelming to integrate Slaask with Slack, but thanks to the Vendor support team they helped us eradicate the issue.
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