CallShaper
An All-In-One Call Center Solution
CallShaperβs cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations.
The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing.
CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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Referral Factory
Referral Factory is the fastest way to launch your referral program or your affiliate program. With our no-code referral program software, you can:
π Build your customer referral program in seconds using our AI-powered referral program generator.
π Create a fully branded, high-converting affiliate program in just a few clicks
π Access our affiliate network of 100 000+ verified affiliates ready to promote your business, at no extra cost.
π Integrate with over 3000 apps, including HubSpot, Salesforce, Stripe, Pipedrive, Intercom, Zoho, Zapier, Make and more.
π Use webhooks or our API to build a referral program that integrates with your custom-built solutions so you can use the unique workflows you already have.
π Promote your program via no-code widgets, pop-ups, QR codes, and automated email campaigns.
π Access to 200+ referral rewards and incentives. Vouchers, digital cash cards, PayPal payouts, or donations. Plus, you can issue your own custom rewards through Zapier, Make or a webhook.
π View advanced referral analytics to track the ROI of your referral program in real time.
Referral Factory is fully GDPR compliant and is SOC 2 and ISO 27001 compliant giving you Enterprise level security on all plans. You also have the option to host your own data for an additional charge. Our referral software is fast, secure, and easy to use.
Plans range from $95 to $1 000+ per month, catering to businesses of all sizes. All plans include 24/7 support to help you build, promote, and integrate your referral program with dedicated support on Pro and Enterprise plans.
π Voted the #1 Referral Software by Influencer Marketing Hub and Growth Marketing Pro π
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Mention Me
Mention Me software enhances customer retention and referral marketing for over 400 brands, such as Farfetch and PrettyLittleThing. With Mention Me Refer, word-of-mouth marketing is harnessed to transform customers into enthusiastic brand advocates. Additionally, Mention Me Retain is designed to ensure that loyal customers continue returning. The platform offers a fully customizable customer journey that supports 20 languages, 15 reward types, and 16 sharing methods, alongside an innovative name share feature that boosts referrals by 35%. Furthermore, advanced A/B testing and segmentation capabilities allow businesses to fine-tune their performance. This solution is ideal for companies processing more than 4,000 orders each month, making it a top choice for enhancing customer engagement and loyalty. As customer expectations evolve, leveraging tools like Mention Me can significantly impact long-term brand success.
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Duel
Duel has developed a groundbreaking strategy and technology that enables mission-driven brands to encourage organic growth through advocacy and word-of-mouth promotion. Committed to collaborating with enterprises that value societal and environmental responsibility more than straightforward profit, Duel aims to simplify the intricacies of word-of-mouth marketing while reducing reliance on digital advertisements and temporary marketing tactics, thus nurturing movements for sustainable development. Central to Duel's offerings is its Brand Advocacy Platform, which is meticulously crafted to boost organic growth and enhance customer retention for brands that inspire fervent loyalty among their target audiences. This platform empowers brands to adeptly cultivate relationships with numerous advocates via customized Advocacy Programs focused on engagement, retention, and driving word-of-mouth sales. By consolidating various advocacy toolsβsuch as brand challenges, user-generated content, referral systems, loyalty programs, affiliate marketing, and feedback surveysβinto one cohesive platform, brands can develop lively customer membership communities and exclusive VIP initiatives that feature tiered statuses, targeted demographics, and segmentation strategies. Moreover, this all-encompassing strategy not only increases brand exposure but also nurtures a sense of community among advocates, leading to stronger emotional bonds and sustained loyalty. As a result, brands can create lasting movements that resonate with their audiences and contribute positively to society.
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