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What is Smartsheet?

Smartsheet stands out as a prominent provider of work management and collaborative solutions aimed at turning team interactions into successful results. By equipping organizations with a comprehensive set of tools, this platform encourages innovation, draws in new customers, and facilitates revenue expansion. Featuring a user-friendly, spreadsheet-inspired interface, Smartsheet offers an array of functionalities such as file sharing, Gantt charts, automated workflows, easy-to-navigate portals, and interactive dashboards, among many others, establishing itself as a vital asset for proficient project management. In conclusion, Smartsheet not only simplifies workflows but also significantly boosts team collaboration and productivity, ensuring that teams can achieve their goals more efficiently.

Pricing

Price Starts At:
$14.00/month/user
Price Overview:
Individual - $14 per user per month
Team - $15 per user per month
Business - $25 per user per month
Enterprise - custom
Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
Smartsheet.com
Date Founded:
2006
Company Location:
United States
Company Website:
www.smartsheet.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Smartsheet Categories and Features

Workflow Management Software

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Task Management Software

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Spreadsheet Software

Analytics
Audit Trail
Calculators
Charting
Multi-User Collaboration
Templates

Reporting Software

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Project Tracking Software

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Project Portfolio Management Software

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Project Planning Software

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Management Software

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Marketing Planning Software

Budgeting & Forecasting
Collaboration
Flowchart
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Tracking
Spend Management

MRM Software

Activity Planning
Analytics / ROI Tracking
Approval Workflow
Brand Management
Budgeting & Forecasting
Content Management
Digital Asset Management
Expense Management
Marketing Calendar
Strategic Planning

Kanban Software

Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-Board
Prioritization
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking

IT Project Management Software

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Gantt Chart Software

Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates

Document Collaboration Software

Access Control / Permissions
Autosave
Chat / Messaging
Cloud Storage
Comments / Annotations
Edit / Change Tracking
Electronic Signature
Multiple File Formats
Pre-made Templates
Search
User Tagging
Version Control
Workflow / Approval Process

Construction Management Software

Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Timesheets

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

CMMS Software

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Business Process Management Software

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

Advertising Agency Software

Campaign Management
Collaboration
Document Management
File Sharing
Project Management
Task Management
Time Tracking

More Smartsheet Categories

  • Reviewer Name: Lonny C.
    Position: IT Administrator
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smartsheet is the backbone of PPM at Alliance Data Card Services

    Date: Nov 06 2020
    Summary

    My overall experience is remarkably great and I would recommend prospects to try this tool as it will also allow them to manage their resources.

    Positive

    I like that Smartsheet doesn't really need any third party service provider support as it is easy to implement.
    Time, issue and cost tracking on projects is another great thing about Smartsheet.

    Negative

    I do not have any error that I face at the moment since the customer success has eradicated all.

    Read More...
  • Reviewer Name: Juliet L.
    Position: Sales Associate
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Versatile and powerful project management system

    Date: Nov 10 2020
    Summary

    Smartsheet has become the central hub for how our organization gets work done providing office productivity solutions and file sharing

    Positive

    The simple style of Smartsheet interface makes it easy for any user to learn, making it also unique because if it's professional tools

    Negative

    Smartsheet monthly plans are expensive but the big advantage is that it offers a free one month trial

    Read More...
  • Reviewer Name: Liam M.
    Position: Senior project manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smartsheet

    Date: Nov 11 2020
    Summary

    What i like most about it is that one can easily track if a project has an issue while working with it.
    It's user friendly and easy to use compared to any other similar products.

    Positive

    With Smartsheet one can easily manage huge projects at ease and manage all the task that are required.

    Negative

    It never disappoints, it's the best nothing to complain about it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Consultant
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It's very robust and more reliable with daily to do lists.

    Date: Jul 07 2020
    Summary

    Ensure team collaboration is effective with project planning.
    Wonderful features with assigning tasks to employees.
    Smart and brilliant user dashboard.

    Positive

    More effective with daily to do lists.
    It's very easy to track the progress of any projects.
    It's easy to schedule task and efficient with assignment to employees.

    Negative

    It's effective to plan and budget for the project in the company.

    Read More...
  • Reviewer Name: Michael J.
    Position: Sales and Marketing Specialist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very intuitive project management tool

    Date: Nov 08 2020
    Summary

    Smartsheet has a mobile app with amazing functionality allowing users to access Smartsheet and share files from any location.

    Positive

    Smartsheet has very robust set of features that many organizations can rely on to manage their projects and for successful completion of their projects.

    Negative

    There is limited view of a teams schedule on the Smartsheet calendar.

    Read More...
  • Reviewer Name: Gery G.
    Position: IT Support Specialist
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smartsheet Review

    Date: Nov 10 2020
    Summary

    Overall, task and project management journey has been seamlessly easy since Smartsheet handles the obligations perfectly.

    Positive

    Firstly, I like that Smartsheet allows me to manage resources, tasks and projects in one workspace.

    Negative

    Even though I am always connected to the company Wi-Fi and mobile data, i don't like that it lacks offline mode.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Project Manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Operate your projects from one screen

    Date: Nov 03 2020
    Summary

    Smartsheet fixes everything had in our projects and its management. I liked its task tracker and planner to execute with every member taking on board. Overall, this platform is very impressive.

    Positive

    Smartsheet keeps my team ahead in challenges for projects. It increases transparency and helps us to overview every project with important information. Its team collaboration made every employee work with maximum efficiency. My favorite thing about Smartsheet is its timeline tracking.

    Negative

    The interface sometimes slowdown when switching from reports and lists.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Data analyst
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smart Team Collaboration tool

    Date: Sep 01 2020
    Summary

    It's an outstanding team collaboration software. Overall I use Smartsheet, to increase productivity and collaborate remotely. This software provides an excellent team bound to work with equal efforts.

    Positive

    Smartsheet software provides top-class team management feature to collaborate remotely. Its sharing and team communication work just outstanding. It provides useful visualization of tasks.

    Negative

    Overall it's an outstanding team collaboration platform.

    Read More...
  • Reviewer Name: Sandip K.
    Position: Strategic Account Specialist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My overall experience with Smartsheet

    Date: Nov 02 2020
    Summary

    It has enabled me to automate business processes like workflow and resource management.

    Smartsheet has reduced errors while tracking time and cost on projects.

    Positive

    It has resource management features which is not common to other PPM platforms.
    I like that Smartsheet makes it easy to plan, track and manage projects.

    Negative

    It do not encompass offline access mode for managing tasks while not connected to the internet.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Technical architect
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Automates the tasks

    Date: Oct 28 2020
    Summary

    Overall, Smartsheet helps to deal with many of our workflow management that includes tasks, marketings and automation. I appreciate its great usability on multi-platforms.

    Positive

    The ability to manage and automate work in one solution great. Smartsheet brings ease of management and automation to our workflow. It streamlines the workflow. Campaign management is also possible with this.

    Negative

    Its task board view should have more information.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Quality Assurance
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic tool with project management

    Date: Jul 10 2020
    Summary

    Customer support is excellent and friendly.
    Easy to use with mobile phone to track the progress of the projects.
    Great with resource allocation.

    Positive

    Helps to budget and manage project effectively.
    Superb customer support.
    Easy to track the progress of all project.
    Easy to use.

    Negative

    Great software for project management and easy to use.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Public Relations Coordinator
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simplify projects and workflow

    Date: Oct 19 2020
    Summary

    Overall, You should try Smartsheet to effectively manage workflow. It has many vital features and it works without any flaws. My favorite feature is work automation and Microsoft 365 integration. I highly recommend this tool.

    Positive

    After using Smartsheet now our projects and overall work became very easier to manage. Our workplace also became more efficient. The integration support including Microsoft 365, DocuSign and slack help to deep collaborate with the team.

    Negative

    We had no major issues. We loved this platform.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior Technical Support
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect Team collaboration platform

    Date: Aug 20 2020
    Summary

    Smartsheet is our team favorite. We had an overall positive experience with it. It allows us to collaborate and manage everything in our business right from the SmartSheet dashboard.

    Positive

    #1- Mobile application makes team collaboration more practical.
    #2- Easy to access files and manage workflow.
    #3- OneDrive and Dropbox cloud integration.
    #4- Help to improve team collaboration and efficiency.

    Negative

    #1- We had an overall positive experience with SmartSheet.

    Read More...
  • Reviewer Name: Mohit V.
    Position: Operation manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Smartsheet, communication made easy

    Date: Jul 19 2020
    Summary

    Communications very important for remote tasks. For this Smartsheet is a very good collaboration platform. It gives an effortless team communication to maximise work efforts.

    Positive

    Reports and plans organizations are very useful and great implementation. Easy to use. Team communication gives a great collaboration package for teams.

    Negative

    I never encountered any problem with this platform.

    Read More...
  • Reviewer Name: Kenny D.
    Position: Project manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best collaborative tool for your project needs

    Date: Nov 07 2020
    Summary

    Managing of projects and completing them within the deadlines using Smartsheet which also keeps us organized.

    Positive

    Smartsheet interface is so simple to use, therefore time required to learn is how to use is very minimal.

    Negative

    Copying of information from one sheet to another new sheet could be made easier.

    Read More...
  • Reviewer Name: Alexander W.
    Position: Data Analyst
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    An awesome software to work with

    Date: Nov 08 2020
    Summary

    It is easy to use and also to understand compared with other platforms.
    It is also cost friendly and easy to manage it.
    Smartsheet has also made my work easier since i can have collaboration with my company and get fast results while working on projects.

    Positive

    With it you can easily create websites in a very affordable price.
    Also i like how easy it is to work with it especially when working on projects since one can easily tell when a project is supposed to be completed.

    Negative

    Honestly it is the best i have no complain towards it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Strategic Account Specialist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My great adventure with Smartsheet

    Date: Nov 19 2020
    Summary

    My overall experience with Smartsheet is awesome since I am able to save time and finances while managing tasks and projects.

    Positive

    With Smartsheet, it is easy to plan, track and manage projects and tasks in real-time.
    I like that it has both SaaS and on-premises programs.

    Negative

    At the moment, I do not have anything that I dislike about Smartsheet, were it not for the lack of offline mode capability.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Fashion design specialist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A nice tool when it comes to team sharing

    Date: Nov 25 2020
    Summary

    I like how i can share large amount of information with my colleagues unlike other similar products.
    Also i like how i can easily manage my projects in a very secure way.

    Positive

    I like how it is easy to use it when it comes to creating and using webforms.
    Also Smartsheet has really being good especially when it comes to collaborating projects.

    Negative

    So far i haven't experienced any problem, it's the best.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Director of Sales
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    My experience with Smartsheet

    Date: Nov 06 2020
    Summary

    Overall, although Smartsheet helps me to automate tasks and projects, I would recommend other PPM platforms with offline access capabilities.

    Positive

    Ease of implementing Smartsheet was the first thing to like.
    It is allowing me to seamlessly plan, track and manage projects.

    Negative

    Unavailability of offline mode is the worst thing ever that I am experiencing.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Accountant
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Greatly effective with budget reports which are accurate

    Date: Jul 16 2020
    Summary

    Overall effective with spreadsheet which makes documents management easy.
    Reliable with working with Excel.
    Excellent customer support

    Positive

    Easy to budget for the project.
    Helps to track the progress of project with teams.
    Helps to schedule task.
    Has customizable dashboard.

    Negative

    The price should be reduced to yearly subscription.

    Read More...