What is Smartsupp?
Smartsupp chat enables personalized interactions that enhance customer satisfaction, with its services utilized by 283,000 websites and online stores throughout Europe. The platform provides a robust web dashboard for accessing comprehensive visitor data, and it allows you to connect with customers from anywhere via mobile applications available on both Android and iOS devices. You can utilize automated messages to proactively engage with visitors and obtain in-depth statistics that evaluate your customer service performance, while the visitor recording feature offers insights into customer behavior. By utilizing this chat solution, you can ensure that you are always in touch with your customers as they navigate your website. Sign up for a complimentary account at www.smartsupp.com to begin engaging with your audience today.
Highlighted features include:
- Fully customizable chat box
- Customer satisfaction tracking
- Automated messaging options
- Mobile applications for convenient access
- Predefined responses for efficiency
- Comprehensive analytics
- Seamless integration with various ecommerce platforms
- Visitor session replay for enhanced understanding of user experience.
Pricing
Price Starts At:
$0.01/month/user
Price Overview:
Packages:
FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
FREE forever
STANDARD (10 EUR / month)
PRO (25 EUR / month)
Free Version:
Free Version available.
Integrations
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Screenshots and Video
Smartsupp_dashboard
Company Facts
Company Name:
Smartsupp
Date Founded:
2013
Company Location:
Czech Republic
Company Website:
www.smartsupp.com
Product Details
Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Smartsupp Categories and Features
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking