Social&Loyal Reviews

Extole is a platform utilized by retailers, financial service providers, and consumer brands to transform their customers into passionate advocates. The enterprise-level service includes a team of specialists dedicated to developing advocacy, referral, and engagement initiatives that empower brands to leverage customer enthusiasm and sharing, ultimately boosting revenue. By using Extole, marketers can actively connect with thousands of customers, enhance brand loyalty, and amplify word-of-mouth efforts to attract new clientele. This innovative approach not only fosters a sense of community among customers but also drives sustainable growth for businesses.

TrueLoyal delivers a next-generation loyalty platform that helps consumer brands keep customers engaged for life. Leveraging AI-driven personalization and omnichannel integration, it allows businesses to design and manage loyalty programs that work across eCommerce, retail, and distributor networks. The platform includes features such as gamification, rewards catalogs, predictive churn prevention, advocacy programs, and receipt-based engagement, enabling brands to turn every interaction into an opportunity for retention. With advanced analytics and data collection, TrueLoyal empowers companies to capture zero- and first-party data to fuel smarter marketing decisions. Its pre-built integrations and open API ensure seamless connectivity with major systems, reducing complexity and accelerating deployment. Case studies from industries like beauty, automotive, and food & beverage highlight measurable results, including over 150% increases in repeat revenue and significant boosts in customer satisfaction scores. Beyond the technology, TrueLoyal offers consulting and strategy services to ensure brands launch with confidence and continuously optimize their programs. Customers benefit from a holistic loyalty ecosystem that drives advocacy through social commerce, user-generated content, surveys, and product sampling. By aligning loyalty initiatives with brand strategy, TrueLoyal transforms transactional relationships into long-term partnerships. Its mission is to provide brands with the flexibility, intelligence, and tools they need to scale retention and revenue in a sustainable way.

Poket is an all-encompassing Digital Customer Rewards Solution aimed at assisting businesses in increasing repeat transactions and developing a more extensive loyal customer base. This adaptable platform allows merchants to tailor a loyalty program that caters to their unique industry needs, while also implementing promotional rules for automated campaigns that correspond to customer purchasing habits, loyalty points, and the success of various initiatives. Among its many features, Poket offers referral automation, incentives for sharing on social media, targeted marketing automation, and gamification components designed to boost customer engagement. Merchants can process transactions via customers' mobile numbers, emails, or their dedicated application, all managed through a secure store access login for safety. Additionally, businesses can engage with their customers through mobile push notifications, emails, or SMS, ensuring a smooth communication process. To further streamline operations, the 'Poket Business' App is available for both Android and iOS users, while customers benefit from the 'Poket Rewards' App, which simplifies the management and tracking of their rewards, creating a user-friendly and efficient experience. This dual-app setup not only keeps businesses and customers connected but also enhances their interaction with the rewards system, ultimately fostering a more engaged community around the brand. With such a comprehensive suite of tools, Poket positions itself as a leading solution in the realm of customer loyalty programs.