What is SocialBugCRM?

SocialBugCRM empowers businesses to foster robust relationships with their customers while improving overall efficiency. Our dedicated team is not only skilled but also enthusiastic about customizing our CRM solution to align with your unique requirements. The core of our CRM is engineered for seamless integration with your website, enabling the easy incorporation of additional modules as needed. If you require a specific module that isn't available, don’t hesitate to contact us, as we might be willing to develop it just for you.

Additionally, SocialBugCRM can introduce an engaging widget on your site that works in tandem with your existing secure authentication systems. This feature allows for a smooth single sign-on experience, enabling users to transition from your website to our CRM effortlessly. For example, in the realm of affiliate party plan businesses, once users log in on your site, they can swiftly access the widget to enter the CRM and place party orders. This functionality is also advantageous for any membership-oriented website looking to offer customers a personalized portal that mirrors your organization’s specific digital workflows. By doing so, we not only enhance user satisfaction but also simplify the interactions between your business and its customers, ultimately creating a more cohesive experience. Let us help you elevate your customer engagement strategy to new heights.

Pricing

Price Starts At:
$25.00/month
Price Overview:
Price start at $25/month but it depends on modules/features enabled + usage fee which is based on CPU time / Bandwidth / Database usage.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, SocialBugCRM provides an API

Screenshots and Video

Dashboard

Dashboard

Company Facts

Company Name:
SocialBug
Date Founded:
2014
Company Location:
United States
Company Website:
socialbug.io
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
French
German
Hungarian
Italian
Portuguese
Romanian
Russian
Spanish

SocialBugCRM Categories and Features

Warranty Management Software

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

MLM Software

Commission Management
Distributor Management
Inventory Management
Lead Management
Multi-Country
Order Management
Payment Processing
Prospecting Tools
Sales Reports
Shipping Management

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Affiliate Software

Affiliate Management
Affiliate Tracking
Banner Management
Commission Management
Contest Management
Coupon Management
Email / Newsletter Communication
Fraud Detection
Multi Level Marketing (MLM)
Multi-Language
Social Sharing

SocialBugCRM Customer Reviews

Write a Review
  • Reviewer Name: K H.
    Position: Owner
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Run!! WORST company ever!!

    Date: Jan 26 2023
    Summary

    Terrible!! Too many to list. Everything was bad from A to Z. The day I finally had enough and canceled was the only relief there was!

    Positive

    Nothing! There are no pros to list here. I waited and paid for 6 years for them to get it working properly.

    Negative

    With no exaggeration... The support rep is an extreme abuser when on their end things are broken. He will also tell you to pay when they have a glitch or something needs fixed to improve their software. He will always tell you that they don't need you because they have better customers who pay more. I have stored tons of emails of verbal abuse. On top of it all the product is very outdated, slow, hard to use and constant bugs and glitches. The worst company I have ever dealt with! Leaving for other software has been a huge relief and saved a ton of money vs what I paid for 6 years that they never did get working properly.

    Read More...
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