Solidroad Reviews

QEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.

Open LMS stands as the largest global provider of hosting and support services tailored specifically for the open-source Moodle™ platform. Since its inception in 2005, the company has adeptly assisted educational institutions and organizations by offering a comprehensive array of technology solutions and exceptional customer service, enabling Learning & Development professionals, LMS administrators, and educators to concentrate on delivering high-quality education and a captivating learning environment. This focus benefits both learners and stakeholders, allowing for enhanced learning experiences and effective tracking of educational outcomes. Additionally, Open LMS is a proud member of Learning Technology Group plc (LTG), a recognized leader in the digital learning and talent management sector, celebrated for its strategic dominance in digital learning as evidenced by five years of recognition on the Fosway 9-Grid™. This affiliation allows Open LMS to continuously innovate and elevate the standards of online learning.

We are the premier online training platform designed specifically for expanding businesses. Our mission is to transform individuals into champions of the workplace by equipping you to provide truly captivating training experiences that your employees merit throughout the entire process. With over 20 customizable course templates and more than 30 interactive lesson screens to animate your content, we assist you in executing your training while offering an invaluable data analytics tool to monitor engagement, among various other features! Just share one concept with us, and we will collaborate with you to evolve it into a comprehensive training experience that meets your needs. Together, we can create a learning environment that not only informs but also inspires your workforce.