What is SponsorCloud?
SponsorCloud is an investment management platform experiencing swift growth, catering to a global clientele of thousands. Our emphasis is on providing solutions characterized by quick innovation. To keep our customers equipped with the most advanced technology, we roll out new product updates biweekly, ensuring they always have access to the latest features and improvements. This commitment to regular updates reflects our dedication to meeting the evolving needs of our users.
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SponsorCloud Customer Reviews
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Subscription Scam
Date: Dec 20 2024SummaryI could hardly understand anyone I spoke to. Heavy accents. Every time I spoke to someone it seemed to get pushed to another person.
PositiveI was set up with SponsorCloud and the on boarding went well. However, I found I wasn't using the platform as I'd hope and after 2 years of not using the way I intended, chose to cancel. However, they continued to charge me! My emails generated auto responses and it was very difficult to reach them by phone. SponsorCloud is very good on the sales side but not good with customer service or billing. Unfortunately, I'm very dissatisfied with my experience. They could have handled my situation much better.
NegativeCompletely inflexible with billing. I felt SponsorCloud was deceptive in their billing process as I had initially signed up with SyndicationPro, a subsidiary, but started receiving notices from SponsorPro, which went into Spam. I was renewed twice for approx. $3000 without using the service. One the day I got notice of another renewal, I notified them I wanted to cancel but was charged nonetheless. Feels like another subscription scam.
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