What is springbig?

The leading platform for cannabis marketing that businesses can rely on. This premier platform empowers cannabis companies to enhance retention, boost revenue, foster customer loyalty, and develop innovative marketing campaigns tailored for the industry. One of the most effective strategies to drive foot traffic and cultivate loyalty in dispensaries is through the implementation of loyalty programs. By offering rewards points for every purchase, businesses can significantly improve customer retention, enhance satisfaction, and transform occasional buyers into dedicated patrons. Moreover, for cannabis enterprises, utilizing text messaging stands out as the most economical and effective method to engage with potential customers. Our FCC-compliant marketing tools for dispensaries enable cannabis businesses to precisely target their audiences and tailor experiences, ultimately leading to improved return on investment. With these strategies in place, cannabis companies can navigate the competitive landscape with greater assurance and success.

Pricing

Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, springbig provides an API

Screenshots and Video

springbig Screenshot 1

Company Facts

Company Name:
springbig
Date Founded:
2012
Company Location:
United States
Company Website:
www.springbig.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

springbig Categories and Features

Customer Loyalty Software

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Cannabis Software

Administrative / HR Management
Business Management
CRM
Compliance Tracking
Cultivation Management
Delivery Management
Dispensary Management
Distribution
ERP
For Hemp & CBD
Inventory Management / Control
Lab Testing
Manufacturing
Payment Processing
Point of Sale (POS)
Reporting / Analytics
Retail Management
Sales Tracking
Seed to Sale
Supplier Management
Supply Chain Management
Toll Processing
Traceability
eCommerce / Online Ordering

springbig Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Marketing manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Zero value for money

    Date: Jun 14 2024
    Summary

    Horrible, no deliverability limited functionality, overages are super expensive, stay away.
    No one will ever contact you to resolve any issue.

    Positive

    There is really nothing good about the software maybe there was something good 2 years ago, but not memorable.

    Negative

    Customer service is non-existent billing is all over the place conversion from USD to CAD doesn't always happen taxes are not always included and they tried to go back 12 months and charges us taxes.

    Read More...
  • Reviewer Name: David P.
    Position: Owner
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    This company is a scam

    Date: May 04 2022
    Summary

    Terrible. Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

    Positive

    Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized.

    Negative

    Not professional. Could not fulfill our needs. We cancelled our account and they charged us over $3000 that was unauthorized
    Never answered emails. Never would allow us to cancel after they couldn't deliver what they promised.

    Read More...
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