Leader badge

What is SurveySparrow?

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

Pricing

Price Starts At:
$19.00/month/5,000 responses
Price Overview:
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, SurveySparrow provides an API

Screenshots and Video

Company Facts

Company Name:
SurveySparrow
Date Founded:
2017
Company Location:
United States
Company Website:
Edit This Page

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Albanian
Arabic
Armenian
Basque
Bengali
Bulgarian
Catalan
Chinese (Simplified)
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
Georgian
German
Greek
Hebrew
Hindi
Hungarian
Icelandic
Indonesian
Irish
Italian
Japanese
Korean
Latvian
Lithuanian
Macedonian
Malay
Malayalam
Marathi
Norwegian
Persian
Polish
Portuguese
Punjabi
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swahili
Swedish
Tamil
Telugu
Thai
Tonga
Turkish
Ukrainian
Vietnamese
Welsh
View All

SurveySparrow Categories and Features

Survey Software

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

SMS Survey Software

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Market Research Software

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Experience Management Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Employee Engagement Software

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

360 Degree Feedback Software

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

More SurveySparrow Categories

SurveySparrow Customer Reviews

Write a Review
  • Reviewer Name: Ramesh S.
    Position: Senior Technical Support
    Has used product for: 1-2 Years
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Acknowledgment Survey

    Date: Jul 20 2020
    Summary

    It's a very intuitive tool that enables our business to send a survey to acknowledge customer experience and thoughts about our business. The user-end experience is great and easy to fill out surveys.

    Positive

    #1- Drag and drop survey builder.
    #2- Best to acknowledge the customer experience and their understandings.
    #3- Mobile version support and multi-channel data resources.

    Negative

    #1-Its easy to create a business survey. Overall positive experience.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: SMM Manager
    Has used product for: Free Trial
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Powerful survey forms

    Date: Aug 23 2020
    Summary

    Provides QR code for sharing and collecting feedbacks. Optimise our customer journey. Increases productivity and engage our employees for developing high performance culture. Very much secure and reliable software.

    Positive

    SurveySparrow is an all in one solution. This software not just do the surveys but also manage it. Provides various survey forms like feedback forms and classic forms. Customisable features. Very easy to use. 14 days free trial is available. Analysis text and sentiments.

    Negative

    This software simplifies our work. Easy to understand and use. No dislikes.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Public Relations Coordinator
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simple Survey Builder

    Updated: Oct 15 2020
    Summary

    We are very much relying on SurveySparrow to create surveys. It helps to eliminate the manual coding efforts of the survey into easy drag and drop building. It gives us the power to collect our user's thoughts and experiences with our service.

    Positive

    You can create or build surveys with zero codings. It doesn't have any complexity. No learning curve required. It creates intuitive surveys to collect thoughts from users. Free trial also available. It requires a simple drag and drop build and customize surveys.

    Negative

    No cons. Collected data visualization is not the best as others.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Software Developer
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good survey platform

    Date: Jun 27 2020
    Summary

    SurveySparrow is a simple to use platform which lets you build professional looking surveys in no time. It may lack in some advanced features but the simplicity of platform makes up for it.

    Positive

    Easy to use
    Great dashboard for easy management
    Highly customizable surveys
    Ready to use survey templates & question lists
    Online or Offline surveys
    Lots of integrations

    Negative

    Quality of templates & default questions should be increased.
    Needs better analytics features.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Productive Survey building tool

    Date: Aug 26 2020
    Summary

    SurveySparrow is a very handy survey builder tool. It offers an intuitive platform to collect data or feedback from clients. It's a very simple and practical platform to build mobile supported surveys. Easy drag and drop to create surveys.

    Positive

    It offers a great feature to build as a required survey site. Its templates are very appealing. Drag and drop to build. It also offers centralized data collection to analyze the feedbacks better.

    Negative

    It worked great for me. Nothing to share about cons.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Operations and Marketing Analyst
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Develop Surveys without coding

    Updated: Nov 06 2020
    Summary

    SurveySparrow is a great platform for developing surveys without any coding. It is categorized into many different ways to develop surveys. It's very robust and simple in use.

    Positive

    Survey Sparrow is a pretty intuitive No-code survey form builder with a strategic insight collector. It supports multiple usages of survey building, especially we are using for marketing research and customer feedback. It was easy and took very little time to develop.

    Negative

    Got good results from SurveySparrow. It's a nice platform. No cons.

    Read More...
  • Reviewer Name: Chet N.
    Position: CEO
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Cool way for forms.

    Date: Apr 21 2020
    Summary

    Overall it's a powerful tool. I like how it integrates so well and provides a clean interface to use.

    Positive

    It's easy to set up and work with data forms. It has a very clean design and works extremely well and clear.

    Negative

    It's a little tricky on the dashboard but after playing around you figure it out.

    Read More...
  • Previous
  • You're on page 1
  • Next