What is SyncMonkey?

ELEVATE YOUR MSP WITH SyncMonkey. So, what exactly is SyncMonkey? It is a versatile, secure, and intuitive documentation management platform created by experts in the field. The main goal of SyncMonkey is to simplify the everyday operations of your MSP. SITES & COMPANY DETAILS. This section acts as a comprehensive hub for all client locations, equipping technicians with vital information such as contact numbers, primary contacts, physical addresses, and websites. Improve your MSP Clients' experience with the Client Portal. This feature allows clients to access and manage their credentials and documents independently, while also granting administrative contacts the ability to view all employee credentials and update payment information and invoices seamlessly. Notifications. SyncMonkey actively tracks all your software license agreements, employee birthdays, domains, and other important items, sending reminders as deadlines approach. This capability not only helps maintain organization within your company but also ensures that you stay on top of critical deadlines, ultimately leading to a more efficient workflow and enhanced client satisfaction. By utilizing SyncMonkey, your MSP can achieve a higher level of operational excellence.

Pricing

Free Trial Offered?:
Yes

Screenshots and Video

Company Facts

Company Name:
SyncMonkey
Date Founded:
2020
Company Location:
Canada
Company Website:
syncmonkey.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Standard Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

SyncMonkey Categories and Features

MSP Software

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Document Management Software

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

SyncMonkey Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Marketing
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Useful and cheap documentation tool

    Date: Feb 18 2021
    Summary

    Great! though there weren’t as many features compared to ITGlue, still did the job at a much lower price.

    Positive

    - easy to use and did the job for managing my docs
    - low cost with flexible pricing packages
    - good support team

    Negative

    - awaiting a mobile app
    - some of the text sizing is a bit off aesthetically

    Read More...
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