What is TSplus Remote Support?

Discover the top alternative to TeamViewer for managing remote desktop access and screen sharing effectively. Offer immediate attended or unattended support to your teams or clients whenever and wherever they need it.

Features include:
- Remote assistance capabilities
- Seamless screen sharing
- No need for client installation to establish connections
- Enhanced security through TLS encryption
- Options for customization with your own branding and logo
- Affordable subscription plans

Visit our website to download the complimentary 15-day trial of TSplus Remote Support and experience its benefits firsthand. With this tool, you can enhance your remote support services effortlessly.

Pricing

Price Starts At:
$14.50/mo
Price Overview:
Subscriptions are charged yearly.
Free Trial Offered?:
Yes

Integrations

No integrations listed.
Similar Software to TSplus Remote Support
Zoho Assist Reviews & Ratings
Zoho Assist
(36 Ratings)
Zoho Assist serves as a comprehensive remote access solution, enabling users to connect to and manage devices from a distance. In just a few minutes, you can oversee your international assets through a web-based support session. Operating entirely in the cloud, Zoho Assist allows you to establish remote access without needing to be physically present, giving you the ability to monitor computers, laptops, phones, and servers from virtually any location. Moreover, it is compatible with all major firewalls and effortlessly navigates proxy servers. With industry-standard SSL and 256-bit AES data encryption, Zoho Assist ensures robust protection against phishing and other cyber threats. This makes it an ideal choice for both individuals and businesses seeking reliable technical support. By choosing Zoho Assist, you gain peace of mind knowing your data is safeguarded while you manage your remote resources effectively.
Learn more
ISL Light Remote Desktop Reviews & Ratings
ISL Light Remote Desktop
(1372 Ratings)
ISL Light is an intuitive remote desktop application designed for users who prioritize security. With its exceptional value and performance, it serves as a robust tool for IT professionals and support teams to address issues from a distance through options like remote assistance, unattended access, or mobile screen sharing. The software is compatible across various platforms and features 256-bit encryption for secure sessions, along with all essential remote access functionalities. Additional capabilities include session recording, chat, video calling, multi-monitor support, file transfers, and comprehensive reporting. Users enjoy the flexibility of selecting between cloud-based or on-premise solutions. Notably, the ISL Online license imposes no restrictions on the number of clients, workstations, or users that can be supported, making it a versatile choice for diverse industries. This software is particularly trusted in sectors such as banking, healthcare, government, and insurance, where security and reliability are paramount. Its versatility and feature-rich design make ISL Light a valuable asset for any organization looking to enhance their remote support capabilities.
Learn more
FixMe.IT Reviews & Ratings
FixMe.IT
(636 Ratings)
FixMe.IT is a remote support application that provides instant, unattended assistance to clients globally, making it simple and efficient to connect to any remote device. This user-friendly platform facilitates quick file transfers and allows users to navigate between multiple sessions, ultimately conserving time, effort, and resources. Tailored for sole proprietors, small enterprises, and large organizations across various industries, FixMe.IT features robust multi-session management and unattended desktop sharing capabilities. Additionally, it includes video session recording, multi-window control, whiteboard tools, and a suite of other helpful functionalities to enhance the support experience. With such a comprehensive set of features, FixMe.IT stands out as an invaluable tool for those seeking reliable remote assistance.
Learn more
LogMeIn Rescue by GoTo Reviews & Ratings
LogMeIn Rescue by GoTo
(76 Ratings)
GoTo's LogMeIn Rescue is an effective and budget-friendly solution for remote support. This robust software enhances the efficiency of support teams and facilitates smooth assistance for users. It boasts essential functionalities like remote control, diagnostics, compatibility across multiple platforms, device configuration, video support, and various integrations and APIs. These features empower help agents and employees to maximize their productivity. Help desk technicians can address issues on inactive devices through tools like system information, scripting, and unattended access. Security remains a paramount concern with remote access software, and Rescue addresses this with HIPAA-compliant multi-factor authentication and advanced 256-bit AES encryption. Additionally, it includes features like permission-based security, single sign-on (SSO), IP login restrictions, and stringent password policies to safeguard your operations effectively. By prioritizing both functionality and security, Rescue offers a comprehensive solution for businesses seeking reliable remote support.
Learn more

Screenshots and Video

Play Video TSplus Remote Support UI Quick Connection Customization End-user Easy end-user interface Fully-featured solution Unattended Access

Company Facts

Company Name:
TSplus Group
Date Founded:
2007
Company Location:
United States
Company Website:
tsplus.net/remote-support/
Edit This Page

Product Details

Deployment
SaaS
Windows
Training Options
Documentation Hub
Webinars
Video Library
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TSplus Remote Support Categories and Features

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

TSplus Remote Support Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Instructional designer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Just what I need, at the right price

    Updated: Jan 25 2023
    Summary

    I use it both as a remote control and as an end user and I am really happy with the services provided by the software. It fits my small budget and is very useful!

    Positive

    I like TSplus Remote Support for its simplicity of remote control, its end-user version without download, the choice of monitor (in case of multiple), the video recording, the control of a computer without a user in front of his screen, the temporary blocking of the keyboard and mouse of the remote computer, the chat of course, the sharing of secure multi-user sessions, the transparent updates, automatic.

    Negative

    I want to be able to share with Apple computers and Android smartphones and tablets.

    But I think I read that it was planned for this year, so I am looking forward to it.

    Read More...
  • Reviewer Name: David T.
    Position: IT Director
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    No more subscription fees

    Date: Jul 28 2021
    Summary

    I've used other TSplus products for a few years. When Remote Support was released, I was the first one in line. It has worked out great!

    Positive

    TeamViewer subscription costs were killing me. Remote Support has a one-time purchase fee. That alone was worth it. It's also really easy to setup and manage. It's reliable. My support guys and end-users had no trouble at all making the switch.

    Negative

    I would like to see a few additional features built in. I've communicated with the support team and submitted some feature requests. If my experience with other TSplus products is any indication, my features will appear in the next couple revisions :)

    Read More...
  • Previous
  • You're on page 1
  • Next