What is TSplus Remote Support?

Discover the top alternative to TeamViewer for managing remote desktop access and screen sharing effectively. Offer immediate attended or unattended support to your teams or clients whenever and wherever they need it.

Features include:
- Remote assistance capabilities
- Seamless screen sharing
- No need for client installation to establish connections
- Enhanced security through TLS encryption
- Options for customization with your own branding and logo
- Affordable subscription plans

Visit our website to download the complimentary 15-day trial of TSplus Remote Support and experience its benefits firsthand. With this tool, you can enhance your remote support services effortlessly.

Pricing

Price Starts At:
$14.50/mo
Price Overview:
Subscriptions are charged yearly.
Free Trial Offered?:
Yes

Integrations

No integrations listed.
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Screenshots and Video

Play Video TSplus Remote Support UI Quick Connection Customization End-user Easy end-user interface Fully-featured solution Unattended Access

Company Facts

Company Name:
TSplus Group
Date Founded:
2007
Company Location:
United States
Company Website:
tsplus.net/remote-support/
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Product Details

Deployment
SaaS
Windows
Training Options
Documentation Hub
Webinars
Video Library
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TSplus Remote Support Categories and Features

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

TSplus Remote Support Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Instructional designer
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Just what I need, at the right price

    Updated: Jan 25 2023
    Summary

    I use it both as a remote control and as an end user and I am really happy with the services provided by the software. It fits my small budget and is very useful!

    Positive

    I like TSplus Remote Support for its simplicity of remote control, its end-user version without download, the choice of monitor (in case of multiple), the video recording, the control of a computer without a user in front of his screen, the temporary blocking of the keyboard and mouse of the remote computer, the chat of course, the sharing of secure multi-user sessions, the transparent updates, automatic.

    Negative

    I want to be able to share with Apple computers and Android smartphones and tablets.

    But I think I read that it was planned for this year, so I am looking forward to it.

    Read More...
  • Reviewer Name: David T.
    Position: IT Director
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    No more subscription fees

    Date: Jul 28 2021
    Summary

    I've used other TSplus products for a few years. When Remote Support was released, I was the first one in line. It has worked out great!

    Positive

    TeamViewer subscription costs were killing me. Remote Support has a one-time purchase fee. That alone was worth it. It's also really easy to setup and manage. It's reliable. My support guys and end-users had no trouble at all making the switch.

    Negative

    I would like to see a few additional features built in. I've communicated with the support team and submitted some feature requests. If my experience with other TSplus products is any indication, my features will appear in the next couple revisions :)

    Read More...
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