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What is TablesReady?

Our SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.

Pricing

Price Starts At:
$59/month
Price Overview:
Send up to 150 messages with our Free Plan. Paid premium plans start at $59 for 2,500 messages. Month-to-month. Cancel anytime.
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, TablesReady provides an API

Screenshots and Video

Waitlist Admin View

Waitlist Admin View

Company Facts

Company Name:
Table's Ready, LLC
Date Founded:
2011
Company Location:
United States
Company Website:
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TablesReady Categories and Features

Waitlist Software

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Restaurant Reservations Software

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Restaurant Management Software

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Reservations Software

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Queue Management Software

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Appointment Scheduling Software

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Appointment Reminder Software

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

TablesReady Customer Reviews

Write a Review
  • Reviewer Name: Tyler V.
    Position: Owner / Partner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Helped us pivot in the COVID era

    Date: Jan 15 2021
    Summary

    There was certainly a learning process for staff, it would have been beneficial to have training resources available. In order to better remain in compliance with covid restrictions we had to abandon the online reservation system for customers which means we don't use Tables Ready to its fullest.
    Overall, the price and functionality is satisfactory.

    Positive

    The best feature is the paging system through customer's cell numbers. We integrated with our Square POS as well and changed the way we conduct food service.

    Negative

    Not a fluid system amongst features and offers too few parameters. I wish there was a limit to how far out a customer could reserve a table.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: General manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very easy to use

    Updated: Jan 14 2021
    Summary

    Overall it is simple to use and very effective. That’s exactly what we needed to do. We are very busy restaurant and are very pleased with this product.

    Positive

    This product is extremely simple to use. Can do reservations and wait list for a busy restaurant. Send a text message out to notify people when table is ready and can also message them if they do not show up.

    Negative

    So far we do not have any cons with this product.

    Read More...
  • Reviewer Name: Regina S.
    Position: Administrative Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Greater than Expected

    Date: May 18 2021
    Summary

    Using this system in the Healthcare field during a pandemic is priceless. We are so fortunate we found something to assist in the care for the patients while providing safety.

    Positive

    Being able to upload our schedule makes life very easy! The process is seamless and easy to maintain.

    Negative

    Wish I could set up alerts to notify me when a schedule isn't loaded.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: DOO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great Product. Easy to use

    Date: Jan 14 2021
    Summary

    Very satisfied. Have purchased for other locations.

    Positive

    Ease of use, Flexibility to make changes.

    Negative

    Would like to export dat to CVS file.

    Read More...
    Official TablesReady Response
    Date: Jan 26 2021
    Hi, thanks for the review! You can export data in the Settings > Export Data section of your account. If you have any trouble or need a hand, reach out to support@tablesready.com so we can lend a hand :)
  • Reviewer Name: Jennie J.
    Position: General Manager
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Replace the Waitlist

    Date: Feb 11 2021
    Summary

    Excellent, super efficient, keeps us socially distancing at entrance!!! Can’t imagine going back to pen and paper!

    Positive

    Texting guests frees up time for hosts and managers! Preferences are easily noted and communicated to all!

    Negative

    Asks for phone number first. Most guests want to give you name first.

    Read More...
  • Reviewer Name: Adrian C.
    Position: CIO
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Customer Service Second to None.

    Date: Feb 09 2021
    Summary

    The customer service is amazing... We had a programming issue that was fixed within 2 hours of submitting a ticket. This is speed that is rarely seen with software issues.

    Positive

    This gave us a much needed solution to a touch-less solution for customers waiting for tables. It is much more secure and user friendly than texting them directly.

    Negative

    As an admin, it would be nice to have an administration console for all locations in one login.

    Read More...
  • Reviewer Name: Frederick L.
    Position: Hiring Agent
    Has used product for: Less than 6 months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Customer Service Lifesaver

    Date: Jan 15 2021
    Summary

    Overall, this is a tremendous product that is extremely easy to use. The texts that are sent to the candidates, both when they're added to the queue and when we're ready for them, are customizable.

    Positive

    This product empowers our candidates with a decision to wait in a physical socially-distant line or return to their cars until we are ready for them to come in. We had upset candidates before when they had no choice but to wait in an outdoor line, especially when the weather was not cooperative. There have been few complaints with this new system.

    Negative

    The only negative is the price - I think it's a little bit high per month. But with the results we've had, it's worth it.

    Read More...
  • Reviewer Name: Mable W.
    Position: Administrative Coordinator
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Check In for services

    Date: Jan 14 2021
    Summary

    It is exactly what we needed and wanted. It reports out what we are looking for. We have control and can get the information needed and get our customers in and out.

    Positive

    It is easy and you keep in contact with the customer. It give the reports we need for management.

    Negative

    I have not heard of any. It give us what we need to function.

    Read More...
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