What is TablesReady?
Our SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
Pricing
Company Facts
Product Details
Product Details
TablesReady Categories and Features
Waitlist Software
Restaurant Reservations Software
Reservations Software
Queue Management Software
TablesReady Customer Reviews
Write a Review-
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Helped us pivot in the COVID era
Date: Jan 15 2021SummaryThere was certainly a learning process for staff, it would have been beneficial to have training resources available. In order to better remain in compliance with covid restrictions we had to abandon the online reservation system for customers which means we don't use Tables Ready to its fullest.
Overall, the price and functionality is satisfactory.PositiveThe best feature is the paging system through customer's cell numbers. We integrated with our Square POS as well and changed the way we conduct food service.
NegativeNot a fluid system amongst features and offers too few parameters. I wish there was a limit to how far out a customer could reserve a table.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very easy to use
Updated: Jan 14 2021SummaryOverall it is simple to use and very effective. That’s exactly what we needed to do. We are very busy restaurant and are very pleased with this product.
PositiveThis product is extremely simple to use. Can do reservations and wait list for a busy restaurant. Send a text message out to notify people when table is ready and can also message them if they do not show up.
NegativeSo far we do not have any cons with this product.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Greater than Expected
Date: May 18 2021SummaryUsing this system in the Healthcare field during a pandemic is priceless. We are so fortunate we found something to assist in the care for the patients while providing safety.
PositiveBeing able to upload our schedule makes life very easy! The process is seamless and easy to maintain.
NegativeWish I could set up alerts to notify me when a schedule isn't loaded.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Product. Easy to use
Date: Jan 14 2021SummaryVery satisfied. Have purchased for other locations.
PositiveEase of use, Flexibility to make changes.
NegativeWould like to export dat to CVS file.
Read More...Official TablesReady Response -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Replace the Waitlist
Date: Feb 11 2021SummaryExcellent, super efficient, keeps us socially distancing at entrance!!! Can’t imagine going back to pen and paper!
PositiveTexting guests frees up time for hosts and managers! Preferences are easily noted and communicated to all!
NegativeAsks for phone number first. Most guests want to give you name first.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Customer Service Second to None.
Date: Feb 09 2021SummaryThe customer service is amazing... We had a programming issue that was fixed within 2 hours of submitting a ticket. This is speed that is rarely seen with software issues.
PositiveThis gave us a much needed solution to a touch-less solution for customers waiting for tables. It is much more secure and user friendly than texting them directly.
NegativeAs an admin, it would be nice to have an administration console for all locations in one login.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Customer Service Lifesaver
Date: Jan 15 2021SummaryOverall, this is a tremendous product that is extremely easy to use. The texts that are sent to the candidates, both when they're added to the queue and when we're ready for them, are customizable.
PositiveThis product empowers our candidates with a decision to wait in a physical socially-distant line or return to their cars until we are ready for them to come in. We had upset candidates before when they had no choice but to wait in an outdoor line, especially when the weather was not cooperative. There have been few complaints with this new system.
NegativeThe only negative is the price - I think it's a little bit high per month. But with the results we've had, it's worth it.
Read More... -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Check In for services
Date: Jan 14 2021SummaryIt is exactly what we needed and wanted. It reports out what we are looking for. We have control and can get the information needed and get our customers in and out.
PositiveIt is easy and you keep in contact with the customer. It give the reports we need for management.
NegativeI have not heard of any. It give us what we need to function.
Read More...
- Previous
- You're on page 1
- Next