What is Tapi Maintenance Tracker?

Tapi serves as an all-encompassing platform focused on property maintenance, offering specialized software solutions for repair and upkeep tasks specifically aimed at property managers. This cutting-edge tool seeks to simplify the complexities of property management, significantly improving the efficacy and dependability in addressing a range of property-related challenges. By integrating these solutions, property managers can better allocate their resources and time for optimal outcomes.

Integrations

No integrations listed.
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Company Facts

Company Name:
Tapi
Date Founded:
2016
Company Location:
New Zealand
Company Website:
www.tapihq.com

Product Details

Deployment
SaaS

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Tapi Maintenance Tracker Categories and Features

Building Maintenance Software

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Tapi Maintenance Tracker Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Property Manager
    Has used product for: 6-12 Months
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Annoying and waste of time

    Date: May 19 2024
    Summary

    Bad. I do not recommend . There is no easy access. The reporting process is annoying not quick and tenants don’t have the time to sit there and speak for the robot and also you have no proof that you’ve reported this maintenance. This could be an issue for tenants needed to go to tribunal or breach and issue because there is no confirmation you’ve even lodged, maintenance

    Positive

    They really are no Pros to this product in my opinion. As I don’t use this in my daily work as a property manager I can’t speak of the side of the property management but as the tenant this is a ridiculous product.

    Negative

    The system takes away the ease of reporting for a tenant. It is a lengthy process and a waste of time talking to a robot. The app should automatically log straight to a property manager not a silly chat with a robot. I don’t have time for that as a property manager as well as a tenant I’m so glad that I don’t have anything like this for my tenants at work. they do not provide any confirmation or proof that you’ve lodged maintenance and this can be detrimental to a tribunal case or a breach that needs to be lodged by a tenant against an agent.

    Read More...
  • Reviewer Name: Jason B.
    Position: Head of department
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Lies lies and more lies

    Date: Aug 09 2023
    Summary

    High pressure tactics with a bait and switch model. The platform is underwhelming and no one on our team liked it.

    Thankfully they let us out of our contract when we pressed them as they had no way to enforce it.

    Avoid at all costs.

    Positive

    The sales pitch, they were great at selling us the solution knowing that it didn't do what they said to us.

    Negative

    Everything they say they have they don't. They have fired most of their staff and the ones they have tell you anything to get you to sign up.

    Once you do you realise it is all smoke and mirrors.

    They pay people to say they are great in forums where we found out about them, but as it turns out they don't use it they just promote it for a fee.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Head of department
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Basic and lacks functionality

    Date: Sep 03 2022
    Summary

    Poor nasty low end tech. We have given lots of feedback and they never listen. Same program for 2 years no new features of improvements.

    Positive

    Not much it is just old and no real functionality. They tried to build something but are distracted and haven't updated it for ages.

    Negative

    Pretty much everything.

    Clunky, no updates, slow and everyone disliked it.

    Avoid.

    Read More...
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