Social Intents
Provide live chat assistance on your website using the collaboration platforms you're already familiar with, such as Microsoft Teams, Google Workspace, Slack, and Zoom.
Easily create AI chatbots powered by ChatGPT with just a single click, ensuring that your chatbots can step in whenever your agents are not available. You can also develop chatbots for WhatsApp, SMS, and Messenger that can seamlessly transfer conversations to human agents when necessary.
There's no requirement to master new software for customer support. This approach allows you to connect with prospective customers at the moment they seek assistance, boosting your chances of closing more deals and enhancing your online revenue potential. By streamlining customer interactions, you can foster better relationships and drive overall business growth.
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Local Measure Engage
Engage offers a uniquely tailored and outstanding experience by leveraging the capabilities of AWS and Generative AI.
Traditional contact center systems, which are often cumbersome and outdated, can lead to excessive costs and inefficiencies. Local Measure's Engage For Amazon Connect is designed to meet the demands of today's consumers effectively.
As a Contact Center as a Service, Engage takes care of all upgrades and enhancements, eliminating the need for costly agent licenses or complex hardware setups. Our pricing model based on consumption is flexible enough to suit businesses of various sizes.
To successfully establish a brand, prioritizing customer needs is essential. Engage empowers agents with tools such as sentiment analysis and chatbots, allowing them to gain deeper insights into customer behavior and enhance user experience.
Engage supports multiple communication channels, including Voice, Email, SMS, Facebook Messenger, Instagram DM, Twitter DM, WhatsApp, WeChat, LINE, and Web Chat, ensuring comprehensive customer engagement. This multi-channel approach not only streamlines interactions but also helps businesses connect with their audience in the ways that are most effective for them.
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Wire
Wire safeguards essential communications for organizations with the highest security needs across the globe. By employing advanced encryption techniques and a zero-trust framework, Wire ensures that its users experience top-notch security for their communications. Furthermore, administrators are empowered to oversee and protect their organization's data, maintaining its sovereignty.
Founded by the original creators of Skype, Wire delivers end-to-end encryption across various platforms, including messages, audio and video calls, file sharing, and external collaboration.
Adopted by numerous G7 governments, Wire stands at the leading edge of secure communication, continuously innovating and setting standards in encryption technology with its Messaging Layer Security. To discover more about their services and offerings, you can visit wire.com for additional information.
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RealTyme
An overwhelming 91% of employees are prepared to compromise security for the sake of ensuring business continuity. RealTyme offers a robust platform for secure collaboration, allowing you to maintain complete control over your sensitive data. It provides a means to protect and manage your most confidential conversations within exclusive, private circles for members only. Users have the option to set all content to automatically erase either on demand or after it has been viewed, ensuring that no traces or data remain on RealTyme's servers. You can effectively supervise your team in real-time, fostering critical resilient communications that help keep operations running smoothly. By reducing unnecessary emails, productivity can be significantly improved while enabling secure collaboration among decentralized teams. With prioritized notifications, maintaining focus becomes much simpler. Every file and message is secured with end-to-end encryption, offering lifespan options and full data sovereignty. This platform is an excellent on-premises alternative to Skype for Business. Streamlining internal communications elevates engagement and ensures that all employees stay updated through real-time messaging, calls, and meetings, which are accessible from any device and network, thus guaranteeing effective and secure collaboration. As you embrace this modern communication era, you will discover that security and efficiency can indeed coexist harmoniously. With RealTyme, the future of workplace communication looks not only secure but also promisingly efficient.
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