TestGrid Verified Customer Reviews (2026)

Easy navigation.
Test Data Management.
Flexible Supports for Automation Testing.

Overall value for money.

It provides Tap and Select navigation for creating Test Cases which are easy to access by anyone.

Its Parallel Execution on Multiple Devices makes the testing on devices with different specifications at once and that reduces the time of testing on each device individually.

Sometimes it fails to connect to cloud devices or browsers.

Application performance was one of the important factors for application’s success. We were trying to capture critical performance related data while our test case were running but It was too much of a work to generate such data. Finally, We opted for TestGrid’s TestOS which by default generates various performance metrics with each test case execution. Now, we were able to identify performance bottlenecks easily & fix it before it's too late.

Faster test case writing - We were able to complete our in-sprint automation 10x faster
Easy to identify app performance bottlenecks - With TestGrid’s integrated transaction analysis, performance & network log, app performance bottleneck could be easily identified.
AI Tech for Auto Healing - We didn’t have to modify resources or test case much due to their AI Tech, as it automatically suggests for any changes on a web/app page.

Auto Heal feature took forever to arrive & it is still in beta.

We were looking for a scriptless solution for our team which was a mix of beginner & experienced test engineers. Ideally, We wanted a solution that fits both groups where experienced test engineers should have flexibility to customize their scripts as needed but it should not be complex that a beginner would not understand. Also, CI/CD integration should be there as some of our team wanted the same for seamless frequent feature release. We are happy to report that TestGrid was a right fit for us. Thanks TestGrid Team for the seamless onboarding process.

Low barrier to entry for beginner test engineer due to scriptless nature of test case.
Proficient test engineer could utilize CI/CD Integration.
Both Browser & Mobile Device Infrastructure Available Natively.

Not con per say but load testing would make this product a complete package.

We were looking for a tool that we could use directly without much setup & learning. We originally planned to use it for some basic test cases which were cumbersome for manual testers. Rest of the test cases were supposed to be tested by manual testers but eventually we ended up using it for a large portion of the test scenario than we originally planned due to its ease of use.

Easy test case writing (No Code).
No additional configuration for device performance data.
Remote access to device from browser itself.
Email reports.
Scriptless Test Case Writing.
Ability to see live execution of test case.
Remote access for manual testing.
Integrated performance report for each build.

Occasional delayed response during remote connect.

What we liked most about this platform is its beginner friendly nature, even people with non technical background could write test cases with ease due to its scriptless test case writer. We liked their onboarding process as well where they make sure the client has full knowledge about product capability & how to use it.

Scriptless test case that scales i.e. We can add more steps or parameterize existing test cases even after test cases have been written.
No configuration required for performance/network related data, they are captured by default for each test run.

No way to instantly add new devices to the device pool.

We have thousands of test cases for our various banking applications but maintaining them & adding more is time consuming. Also, One of the other requirements was on premise support since we wouldn’t like any data to leave our organization firewall for security reasons. TestGrid fulfilled our both requirements, We are now writing our test case faster with scriptless test case writer & they support on premise server which many automation tools won’t.

Test Case Writing - It is faster with scriptless test case writer
Deeper Assertions - It allows you to assert API data with app’s UI data, without additional configuration.

Troubleshooting is difficult in situations where something wrong with device/server hardware for On-Premise situation.

TestGrid really helped us to make sure that the quality of our mobile application is top notch. We were not only able to test it on real devices but were also able to coordinate on resolving bugs in real time and that really saved time for us. Moreover their API testing feature was like a cherry on the top.

Plug & play nature of product - no need to setup/install anything.
Scriptless test case writing (not record & playback).
Bundled remote infrastructure (real devices + browsers).
Comprehensive reports.

I would like auto heal to work better but since my (and potentially many others) initial response they have made it better where the user gets to decide what changes to apply as part of auto heal instead of AI, still there is scope for improvement.

We have a remote team across multiple regions & we were looking for a remote infrastructure provider so that our remote team could use it for automation as well as manual testing. We ended up with TestGrid for the same as they were offering both Browsers & Devices. Ultimately, We opted for their scriptless solution as well later down the line which we found useful.

Scriptless test case writing with collaborative work space is great for remote teams.
Shared multiple device/browsers available for multiple teams/members.
Email Reports.

Support on certain tickets could be better... no complaints.

We were using emulators for Testing applications. But emulators provided only basic analytics of the app performance. The emulator cannot provide CPU and Memory insights like a real device. We were facing many issues in real-time data like GPS, Sensors and gestures, so we opted for TestGrid's TestOS. TestGrid’s Device cloud provides testing on real devices which gives detailed reports on CPU and Memory usage statistics. This solved our problem.

TestGrid is a really Cost-effective platform for Automated testing. One of the few platforms which provides enhanced results with an easily understandable Feedback system.

TestOS is based on RRR (Resolve Risk Rapidly) so you can easily ensure your app's performance with TestOS, which is built around a custom robust strategy. In addition, you can proficiently conduct performance testing using the TestOS tool that is way ahead of many of the commercial tools in the industry.

Dependency on the Internet. As this product is completely cloud hosted, it cannot be accessed in the absence of the internet unless it is deployed locally.