TheBestPDF Reviews

Summary: Scam! Don't fall in the trap! If you have a good product, people will come to you anyway. But if you try to get subscribers by creating a trap, then this says enough about your products too

Nothing! Dishonest and deceitful approach to attract subscribers. Please avoid them at all costs...

They offer a small service for 90 cents and with that open a net to trap you and deduct money from your bank account as pre-approved subscription.

A totally dishonest site and recommend saying clear. You sign up for the free trial. I actually paid for a one of use of this service. I did not know and not made aware that you have to let them know to cancel. Which can only be done by emailing them which is ridiculous

It created the pdf I wanted. In theory it could be a good reputable company except for the hidden conditions of using the free trial.

I paid for a one of conversion not knowing that there are conditions for this which are that if you don't notify them not to charge you for a further subscription then you will get a shock when they take funds from your account.
This is hidden and not obvious to see. Should be a warning that if you continue, that you agree to a paid subscription unless you cancel before the so called cooling off period.

Scam!!!
Company does not issue refund and will charge your account $39.99 after the 7 days they tell you you must pay $0.95 to access.
Luckily I cancelled before this happened to me, but the document I uploaded returned to me ineligible and the customer support will not refund the .95 due to their policy.
TLDR: Don't bother using this site, it doesn't work and they will take your money without your permission

Nothing.

Horrible customer service, product doesn't work, company will charge your card without permission.

Bad total despoilment , not worth the money , would recommend to anyone , expensive no option of cancel online , people over there are scammers

It impossible to get out of subscription online ,you need to contact them and when last payment was collected I said could you refund , as you already collected last month that I was never using it ,so I want to cancel , still they did collect it

Watch your bank, because you might have unpleasant experience 39.99

This company claims it is transparent, but this is not the case at all. I wanted to convert one image into a PDF and thought their $0.99 to do so was reasonable, so I signed up for one use.

Nowhere on their site does it tell you that you are entering into a free trial which will need to be cancelled within 7 days unless you want to pay a monthly subscription. 7 days later I am charged £39.95 and have no clue what for. I query it, and they 'reassure' me that they have cancelled the subscription I didn't know I had and there will be no further charges. They refuse to refund me, despite me cancelling in the 7-day period, and they said I needed to cancel 24 hrs before the period was up. Where was any of this information at the point that I paid? Nowhere to be seen.

Unfortunately, like many people, I bought this one-off through PayPal. They closed my case and now I'm unable to appeal it. If not fraudulent, this business is incredibly underhand. Who would pay that much to convert files anyway? I can't imagine many people have enough files to convert to justify such an extortionately high monthly rate and it's obvious that they know this.

I plan to bombard them with emails on the daily until I get a satisfactory resolution. He who shouts loudest and all that... But, in the meantime, I will be filling the internet with these reviews to try and help some other poor sod landing in the same boat.

Absolutely ludicrous that they are allowed to get away with this sort of practice. They even have automated emails which tell you how much they understand things are often not very transparent which is incredibly patronising. AVOID LIKE THE PLAGUE!

Nothing. For my $0.99 trial that I didn't know was a trial, it didn't even convert the one file I needed to convert. Useless.

Where to start? If I could give them no stars I would. For a company that claims to be transparent, they are basically thieves. To add insult to injury, the product is rubbish, and didn't convert my file anyway.
False promises that are designed to suck you in and make you part with your money without you even knowing you've signed up to anything.
Hidden extra costs which the company cannot explain with anything other than vague descriptions like 'optional extras you signed up for' when queried.
Ludicrously high monthly rate for a product which is likely not in much demand for most people and didn't do what it advertised anyway.
At best, deliberately pulling wool over people's eyes until they've got your money. At worst, this is basically theft.

They charged me 40 Euros without my approval.
Initially it was advertised as free, then they charge for a subscription 40 euros per month

Its a mediocre pdf editor. But for my job as a civil engineer it was ok. But nothing special you can find better programs.

They charge money after the free trial without asking.

Support was useless. Agents are taught to not help customers with refunds and when you do remind them they're a scam, they say here’s our product free for two years because we know it’s worthless.

They take your credit card number very quickly and efficiently they are very good at taking money from people

I was also scammed out of $80 -
I thought I bought a $3.99 one time purchase and it signs you up for $39/month service that does nothing.

They won’t refund anything and offer you some BS to use their platform for free for two years.
Companies like this can’t make enough money honestly so they need to do it this way. Will share my review on all platforms and Hope companies like this get the PR the deserve.

This is an online scam and I recommend that those of us looking for such services be very careful.
Unfortunately, I had the same treatment with a company that provides information on vehicle history, (based in Villeurbanne, France), who asked for a small fee for vehicle information and then charged 29.95 euros every month....!! However, this company, as soon as I discovered the scam, not only stopped the....subscription..., but also returned what they had received. TheBestPDF, brazenly refuses to refund the money. I would suggest that those of us who are victims...Together, we appeal against them.

Nothing, these are common criminal law fraudsters and credit card platforms should remove their right to work with them.

To convert a small text to a PDF, they asked for a one-time fee of 0.95 euros via card to complete the process. After 3 days, I found out afterwards that they had charged my card 39.95 euros, which I unfortunately found out after 5 months.

DO NOT use the service. It will charge you much more than you need. Like a scam charging you monthly subscription fee without your approval.

Good advertising online to trap you and easy to use with clear steps till the last step to request the payment.

I only wanted one time use, but it charged me a monthly subscription fee the next day. Even I immediately requested the refund and subscription cancellation, they still charged me without any reply on my request of refund.

Warning they are scammmmmmers. PAYPAL is now investigating them This site is a complete scam.

IF YOU JUST GOT A CHARGE ON YOUR CARD OR BANK ACCOUNT, YOU MUST IMMEDIATELY CALL YOUR FINANCIAL INSTITUTION AND CANCEL THE HIDDEN MONTHLY SUBSCRIPTION BEFORE THEY CHARGE YOU TWICE — AND REPORT IT AS UNAUTHORIZED OR FRAUDULENT TO PROTECT YOURSELF FROM FURTHER BILLING.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

There’s no Pros read the hundreds of bad reviews all over the netWarning they are scammmmmmers. PAYPAL is now investigating them This site is a complete scam.

IF YOU JUST GOT A CHARGE ON YOUR CARD OR BANK ACCOUNT, YOU MUST IMMEDIATELY CALL YOUR FINANCIAL INSTITUTION AND CANCEL THE HIDDEN MONTHLY SUBSCRIPTION BEFORE THEY CHARGE YOU TWICE — AND REPORT IT AS UNAUTHORIZED OR FRAUDULENT TO PROTECT YOURSELF FROM FURTHER BILLING.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I selected the $0.95 option to convert one PDF, thinking it was a simple, one-time charge. Instead, I was billed $39.95 for a monthly subscription I never agreed to, and also charged twice for the same $0.95 transaction.

It’s obvious that the site is deliberately set up to trick users into thinking they’re paying just $0.95, when in reality that button is coded to silently enroll you in a subscription. There is no clear warning, no consent, and no transparency. This is fraudulent by design.


I’ve reported this to PayPal, who have already canceled the fraudulent subscription, flagged the company, and are now actively investigating them for fraud. PayPal has confirmed with me that they are considering banning this business from their platform entirely.

Once that investigation is finalized, I will be back to confirm publicly that PayPal has blacklisted them.

Do not give this website your money. Do not trust any of the fake reviews. This is a subscription trap disguised as a simple PDF tool. Avoid at all costs.

I selected the $0.95 option to convert one PDF, thinking it was a simple, one-time charge. Instead, I was billed $39.95 for a monthly subscription I never agreed to, and also charged twice for the same $0.95 transaction.

It’s obvious that the site is deliberately set up to trick users into thinking they’re paying just $0.95, when in reality that button is coded to silently enroll you in a subscription. There is no clear warning, no consent, and no transparency. This is fraudulent by design.


I’ve reported this to PayPal, who have already canceled the fraudulent subscription, flagged the company, and are now actively investigating them for fraud. PayPal has confirmed with me that they are considering banning this business from their platform entirely.

They stole $140 from me and you just need to freeze your credit card to get rid of that.

None.
Fraud scam stealing money.
They are definitely scam fraud.

Scam fraud they charge you automatically every month even though you sent an email hundreds of times

I used this website (Thebestpdf.com) as an online PDF editing service. They initially charged me $1.95, but a few days later I discovered an additional unauthorized charge of $39.95. When I contacted them, they acted as if nothing was wrong, and PayPal has also taken no action. I’m not sure how this business is allowed to operate.

Nothing, its scam!!! stay away, they initially charge you around 1$ and then because they have your payment info they charge you a big amount of money without your permission

scam fraudulent business.
They charge you an unauthorized amount once they get access to your payment info, stay away of this business at all cost

It is a criminal operation, the owner should be put in prison and the helpdesk people working there should be ashamed of what they are doing to people.

Nope, there is not a single good thing to be said about TheBestPDF. Save yourself the loss of your money and use the alternatives mentioned on Slashdot!

Even when you make sure not to activate the free trial -because that would lead to a paid membership- they automatically activate it for you anyway. That is their business model, to scam you while pretending to be decent people. Don't use it, don't use the 'pay 95 cents only' offer for a single pdf! It will cost you 40 or 50 euro.

Scam! Don't fall in the trap! If you have a good product, people will come to you anyway. But if you try to get subscribers by creating a trap, then this says enough about your products too

Nothing! Dishonest and deceitful approach to attract subscribers. Please avoid them at all costs...

They offer a small service for 90 cents and with that open a net to trap you and deduct money from your bank account as pre-approved subscription.

This is a scam. Beware and check your credit card statements. Report any charges to your bank immediately.

N/A.

I was charged $39.95 twice for a subscription I never signed up for. I never authorized any payment, and the company has ignored my attempts to contact them.

I hope they are forced to end this subscription scam soon.

None.

I fell for the subscription scam. To add insult to injury I set it up for a pdf to png conversion and it gave me a pdf to pdf non-conversion, after charging the $0.95 and of course the scam $39.95 7 days later. If anybody figures out a way to get the 39.95 back, please post it here. Thanks.

I used this online service for a small once off fee. That they do t tell you after 24 hours you will be charged a monthly subscription without any warnings or opportunity to stop this monthly charge

No pros for this dishonest online pdf file conversion service, I’d rather spend a day with Trump on the golf course

This is a scam, DO NOT use this service they set its free but if you’re not carful you will be charged a monthly subscription fee!!

This is some kind of business set up and designed to scam people and find a way to take money from people. Ridiculous

Absolutely nothing! Deserves 0 stars! Theres nothing positive to say about this company no matter what!

I have been charged $39.95 for a subscription I didn’t sign up for. I don’t even know what this site is. I’ve called and called and no one answers. When you email, a bot emails you back and goes in circles. Such BS! Whoever runs this needs to be shut down and taken for everything!

I was charged 3x and so the bank blocked the my card!

N/A.

Do not ever input your credit card details!

Terrible experience. I feel cheated. In 100 characters it would be something like: deceived, defrauded, tricked, swindled, conned, hoodwinked, bamboozled, duped, and bilked.

None.
Not any, no one, nothing, nil, zero, not a single one, and not one.

Converted file looks terrible and I was changed for monthly subscription they sneaked in.
I didn't even notice creating subscription, wanted to convert single file,