What is Onvio?
Thomson Reuters Onvio marks a significant advancement in online accounting software, offering unparalleled flexibility and improved client service. By merging crucial aspects of daily operations into one digital platform, Onvio allows your team to work together seamlessly and respond quickly to the changing needs of the industry. The integration with UltraTax CS provides a vast array of tools that empower you to serve your clients more effectively. Furthermore, its ability to function on any device ensures that your team and clients can engage and collaborate at their convenience, regardless of location. Onvio places a strong emphasis on security, delivering enterprise-grade protections that establish you as a trusted guardian for your clients' information. This cutting-edge online software also features document management, time and billing, online client collaboration, and project management, positioning it as a well-rounded solution for accountants navigating today’s fast-paced environment. Consequently, firms can boost their operational productivity while enhancing the quality of service they provide to their clients. As the landscape of accounting continues to evolve, tools like Onvio will be essential in staying ahead of the competition.
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Onvio Customer Reviews
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Very bad software
Date: Nov 23 2023SummaryI have had a terrible experience with this software. I've been facing technical issues for the past 20 days and the technical support team seemed to have no idea how to fix them. It's frustrating to think that I have paid for a product that doesn't work as expected and the support team doesn't seem to have a solution for it. When I approached them for assistance, they appeared to be clueless and unsure of what to do.
Furthermore, the Time and Billing features are a nightmare to work with. They asked me to pay $750 to learn how to use Onvio, which I find ridiculous. If I do not choose to pay, I am left to learn it myself. However, their technical support team is not very knowledgeable about the software and it only led to me wasting my time trying to figure it out myself.
It's clear that this software has a major flaw and needs to be improved.PositiveClients can upload documents, but if I didn't create the file and organize it from my side, all documents would be mixed together. I have to create multiple files for each client and name it.
NegativeNot user friendly.
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A lot of technical issues.
Time and billing is hard to deal with.
The signature function is not working most of the time.
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