What is Tour Manager?

Tour Manager enhances your scheduling efficiency by allowing comprehensive management of all reservations from one centralized calendar. It includes an Online Booking Solution that can be easily integrated into your website, as well as being used by Visitor Information Centres and travel agents. The software seamlessly works with leading accounting systems, making it easier to monitor daily sales figures. Furthermore, its Advanced Reporting feature allows for the generation of tailored reports, providing you with the precise data you need. With a direct connection to Bookeasy, Tour Manager facilitates bookings through up to 170 Visitor Information Centres throughout Australia and supports the creation of your own network of agents. Should you have any questions or need support, our friendly team is just a phone call or email away, committed to helping you fully leverage Tour Manager's capabilities. Recognized as Australia’s premier and longest-serving Tour Management System, Tour Manager not only meets industry standards but also consistently raises the bar. Its dedication to high-quality service and innovative solutions makes it an essential resource for any tour operator aiming to improve their business performance effectively. By choosing Tour Manager, you are investing in a platform that prioritizes your operational success and growth.

Pricing

Price Starts At:
$69 per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

No integrations listed.
Similar Software to Tour Manager
Bokun Reviews & Ratings
Bokun
(765 Ratings)
Bókun, a Tripadvisor company, makes growth effortless. Get live and selling in minutes. Import all your Viator products with one click. For Viator bookings, pay zero Bókun fees - more revenue stays with you. Manage your availability across every sales channel in a single, central system. Double bookings? Never again. Turn your website into a booking engine and tap into 2,600+ OTAs, resellers, and suppliers for instant global reach. Claim your free two-week trial - no credit card needed - at bokun.io. No drama, no wasted time. Just more bookings and fewer headaches.
Learn more
JOpt.TourOptimizer Reviews & Ratings
JOpt.TourOptimizer
(10 Ratings)
JOpt.TourOptimizer is an enterprise software component for organizations that want to improve how tours, appointments, deliveries, and mobile resources are planned. It helps businesses move from manual dispatching and static rules to automated decision support for logistics, transportation, and field service operations. Instead of focusing only on route calculation, the platform supports end-to-end planning scenarios where cost, service quality, feasibility, and operational consistency all matter. The solution is designed to handle real operational complexity. Planning logic can include time windows, working hours, visit durations, capacities, skills and expertise levels, territories, zone governance, overnight stays, alternate destinations, and custom business rules. This enables teams to create schedules and routes that better reflect how operations actually run in production environments. JOpt.TourOptimizer supports a broad range of planning use cases, including vehicle routing, pickup and delivery, multi-depot operations, heterogeneous fleets, and workforce scheduling. It is available as an embedded Java SDK and as a Docker-based REST API with OpenAPI and Swagger support, making it suitable for integration into ERP, CRM, TMS, WMS, dispatch software, customer portals, and field service platforms. For business software teams, this means optimization can become a scalable part of a larger digital workflow rather than a disconnected specialty tool. JOpt.TourOptimizer helps improve planning efficiency, transparency, SLA compliance, and service reliability while giving software vendors and enterprise IT teams flexible deployment and integration options. It is especially relevant for companies that need optimization technology they can embed, govern, and expand over time as operational requirements grow.
Learn more
Tourplan Reviews & Ratings
Tourplan
Tourplan offers the premier software solution for Tour Operators and Destination Management Companies (DMCs), supported by exceptional services and knowledgeable professionals located across the globe in every time zone. With Tourplan, you can expect to benefit from enhanced profitability and operational efficiency through a comprehensive suite of integrated modules, including product management, quoting, reservations, operations, accounting, and finance, along with web and XML interfaces for seamless transactions involving agents, clients, and suppliers. Additionally, the platform provides robust online distribution tools catering to both B2B and B2C markets, featuring booking websites and advanced online tariff and XML/host-to-host capabilities. Moreover, you will gain access to online connectivity with top hotel and car rental systems, ensuring that your offerings are competitive and efficient. Tourplan is dedicated to continuous innovation, ensuring that you receive cutting-edge technology that secures the longevity of your investment. Finally, our total solution encompasses hosting, installation, project management, training, ongoing support, expert consultancy, and tailored customization to meet your specific needs.
Learn more
Roeville t4 Reviews & Ratings
Roeville t4
Roeville t4 is a powerful SQL-based reservation and tour management solution developed for coach tour operators that need a scalable platform to manage bookings, financial operations, customer communications, and tour logistics efficiently. Built on the SAP Advantage Database Server platform, the software supports some of the United Kingdom’s leading coach tour brands and processes millions of passenger holidays and day trips annually. The system is designed to manage the complete tour lifecycle, including customer enquiries, reservations, payment collection, reporting, ticket generation, and travel documentation from one centralized application. Integrated with Roeville’s WebRes e-commerce platform, t4 allows customers and travel agents to book tours, holidays, and excursions online using desktop computers, smartphones, and tablets. The software includes a large range of operational features such as rooming lists, hotel room allocations, interchange routing, home pickup management, seat planning, travel insurance support, loyalty points systems, gift voucher functionality, and customer waiting lists. Businesses can also manage marketing campaigns through data extraction tools, customer profiling, regional targeting, and email or SMS communication integrations. t4 supports multi-brand and multi-company operations, making it easier for operators to manage separate brands, merchant accounts, and business units while sharing centralized data where needed. The platform provides extensive financial tools including cash daybooks, VAT reporting, payment gateway integrations, real-time card processing, and compatibility with Sage accounting software. Operators can monitor booking trends, advertising statistics, and sales performance through real-time dashboards and customizable reporting tools.
Learn more

Screenshots and Video

Tour Manager Screenshot 1
Tour Manager Screenshot 1

Company Facts

Company Name:
Tour Manager
Date Founded:
2011
Company Location:
Australia
Company Website:
tourmanager.com.au

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Tour Manager Categories and Features

Tour Operator Software

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Tour Manager Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Wishing we could have solved

    Date: Jun 12 2026
    Summary

    We wanted to support an Australian tourism product and hoped Tour Manager would become a long‑term partner. Unfortunately, the system has not met the basic requirements needed to represent our business accurately or reliably. Guests have contacted us asking, “Is this really your website? I don’t trust it — can I book with you direct?” which has created reputational risk and additional workload.

    After nine months of ongoing issues, no resolutions, and no bookings through the platform, we cannot recommend Tour Manager in its current form. This review is provided to help other operators make informed decisions and to encourage improvements that would benefit the entire tourism community.

    We look forward to a future where there is a more transparent, guest‑friendly, and reliable system that aligns with our values and supports operators with timely, effective service.

    We have chosen not to use this system after several attempts to communicate and solve.

    Positive

    We have used Tour Manager for nine months and unfortunately cannot recommend the system in its current state. The platform has ongoing issues that have not been resolved despite repeated requests, including:

    Photos not uploading

    Descriptions displaying incorrectly

    Inaccurate information we cannot correct

    A clunky, outdated user experience

    No progress on fixes despite ongoing communication

    These issues directly affect how our business is represented to visitors and have created reputational risk. We have a signed contract and clear email trails confirming the correct information, yet the system still displays inaccurate content.

    The platform is also significantly more expensive than competitors, without delivering the reliability or functionality expected at this price point.

    We value strong partnerships and clear communication, but after nine months without resolution, we cannot recommend Tour Manager to other operators until these core issues are addressed.

    Negative

    Photos do not upload — our listing has remained incomplete for nine months.

    Descriptions are incorrect — despite a signed contract and email confirmation of the correct content.

    Inaccurate information displayed to guests — and we cannot correct it ourselves.

    System is slow and clunky — guests have questioned whether the site is legitimate.

    No weekend or overnight support — most issues occur outside business hours, leaving us unable to operate.

    Concerns treated as user error — rather than system faults, despite screenshots and documentation.

    No issues resolved in nine months — repeated follow‑ups have not resulted in any fixes.

    Zero bookings through the platform — every guest has contacted us directly due to lack of trust in the system.

    High cost compared to competitors — approximately double the price without delivering expected functionality.

    Significant time burden — we spend ~30 minutes per guest reassuring them and manually processing bookings.

    Read More...
  • Previous
  • You're on page 1
  • Next