What is Tourmatic?

Tourmatic Tour Operator Software and CRM stands out as Africa's preferred safari solution, delivering a cloud-based platform that streamlines booking processes, offers AI assistance for multi-language itinerary creation, and facilitates invoicing and quotations for various travel sectors including inbound, outbound, DMC, and MICE. By managing your operations comprehensively, it seamlessly integrates with platforms like WETU and NIGHTS BRIDGE, ensuring high data integrity and rich informational support. With cloud and mobile access, you can operate from any location, while key processes are automated to enhance efficiency and simplify workflows. The inclusion of a KANBAN board promotes effective task collaboration, making operations more cohesive.

Remarkable options are available at an unmatched price point, as the fully integrated CRM manages all aspects of your contacts, requests, leads, and sales pipeline. Moreover, the inclusion of free integrated business intelligence and data analytics systems such as FinFlash, Happy Pax, and Silk Road uncovers valuable insights from your data, eliminating the need for costly third-party integrations and reducing operational expenses. This allows you to serve clients across a global landscape, including regions like South Africa, East Africa—Nairobi, Mombasa, Rwanda, Tanzania, Zanzibar—as well as Costa Rica, thereby expanding your reach and enhancing service delivery. Whether you are managing bookings or analyzing sales trends, this software equips you with the tools needed for success in the competitive travel industry.

Pricing

Price Overview:
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Free Trial Offered?:
Yes

Integrations

All Tourmatic Integrations
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Screenshots and Video

Tourmatic System Package

Tourmatic System Package

Tourmatic System Package Tourmatic Snapshot Cuddle CRM

Company Facts

Company Name:
Swiss Solvesit GmbH
Date Founded:
2003
Company Location:
Switzerland/Germany
Company Website:
www.swiss-solvesit.com
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Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Startup
Supported Languages
English

Tourmatic Categories and Features

Tour Operator Software

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

More Tourmatic Categories

KPI

Tourmatic Customer Reviews

Write a Review
  • Reviewer Name: Millicent O.
    Position: Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The best Tour Operator Software globally

    Date: Jul 01 2022
    Summary

    We highly recommend Tourmatic to any serious tour operator. The system is easily customizable and is designed to fit any type of a tour operator. Overall, the system undergoes regular development in consultation with the market to take care of any developing trends and market needs.

    Positive

    We started using Tourmatic in 2018 when the product was at Version 3.8.

    4 years later, we are at Version 4.5 and liking every single release.

    The system is very rich in functionality yet the cheapest of all that we have tried.

    All requests are taken and implemented at a fast pace.

    The system features a free CRM system and rich in Analytics functionalities, presenting complex data visually and at a click of a button. The best form of management reporting a system can have.

    24/7 client support across multiple channels.

    The system's design interface is stable and very user-friendly.

    Cloud networking possibility, enabling remote working from anywhere.

    All-in-one system. No third party software required.

    Negative

    The system is very comprehensive and certain functionalities that are not used regularly may be forgotten in the long run.

    Read More...
  • Reviewer Name: Kenneth O.
    Position: Managing Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Best Tour Operator Software available in the market

    Date: Apr 01 2019
    Summary

    Tourmatic is generally the best software product i have used in my experience as a Tour operator. Having used other softwares, i can confidently say that Tourmatic is the best.

    Positive

    - Rich functionality
    - Very user friendly
    - Affordable / cost-effective compared to similar softwares
    - Excellent customer support - prompt response to queries and support via phone email and Teamviewer remote support
    - The best itinerary builder - Write your own itinerary as you want it and reuse it anytime.
    - Continuous development taking into account user special requirements

    Negative

    - Not really any that i can report since the company has always taken care of our needs and suggestion in the subsequent releases.

    Read More...
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