Centaur TBMS Verified Customer Reviews (2026)

An integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations. With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid. Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.

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The Tour Booking System acts as a comprehensive tool for overseeing individual passenger reservations for extended tours, day excursions, and expedited services. Currently, it is utilized daily by over 300 operators, having successfully managed bookings for in excess of 14 million travelers. In addition to its powerful back-office functionalities, TBS offers a fully automated, data-driven website that enables online bookings from both travel agents and direct clients, featuring real-time payment processing and instant confirmation emails. The platform also produces a diverse array of reports, including details on seating arrangements, pick-up schedules, and accommodation listings, along with extensive options for operational and financial reporting. A well-crafted website is essential for any tour operator, providing a vital space to promote your brand and broaden your customer reach. Tours showcased on your site can be organized into specific categories, with each tour featuring dedicated sections for comprehensive descriptions, detailed itineraries, and precise pick-up points, which significantly enriches the user experience. By employing this system, operators not only achieve efficient management of their tours but also enhance overall customer satisfaction and foster loyalty among their clients. Ultimately, the integration of technology in tour management paves the way for a more streamlined operation and a better connection with travelers.