ETATOS Reviews

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An integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations. With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid. Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.

The TORS.Travel Back Office equips Tour Operators with the tools necessary to create and price personalized itineraries that cater specifically to the unique preferences of each client. Drawing from extensive experience in travel reservation technologies, this cutting-edge system is actively utilized to enable real-time pricing during client interactions or while they navigate your website. Users have the capability to develop and oversee multiple itinerary versions, allowing them to assess various options available to clients, including distinct pricing for adults and children across each iteration. In addition, it can automatically generate comprehensive written quotes that feature descriptions and visuals of accommodations, while also keeping track of necessary customer follow-ups. Once a client accepts a quote, the TORS.Travel back office simplifies the task of reaching out to suppliers and managing their responses. The process of generating holiday invoices, vouchers, and detailed travel itineraries is both quick and efficient, guaranteeing a smooth experience for tour operators. The system's intuitive interface further boosts productivity, allowing operators to prioritize delivering outstanding service to their clients, enhancing both client satisfaction and operational efficiency. Overall, the TORS.Travel Back Office serves as a vital resource for tour operators aiming to elevate their service quality.