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What is Tour Booking System?

The Tour Booking System acts as a comprehensive tool for overseeing individual passenger reservations for extended tours, day excursions, and expedited services. Currently, it is utilized daily by over 300 operators, having successfully managed bookings for in excess of 14 million travelers. In addition to its powerful back-office functionalities, TBS offers a fully automated, data-driven website that enables online bookings from both travel agents and direct clients, featuring real-time payment processing and instant confirmation emails. The platform also produces a diverse array of reports, including details on seating arrangements, pick-up schedules, and accommodation listings, along with extensive options for operational and financial reporting. A well-crafted website is essential for any tour operator, providing a vital space to promote your brand and broaden your customer reach. Tours showcased on your site can be organized into specific categories, with each tour featuring dedicated sections for comprehensive descriptions, detailed itineraries, and precise pick-up points, which significantly enriches the user experience. By employing this system, operators not only achieve efficient management of their tours but also enhance overall customer satisfaction and foster loyalty among their clients. Ultimately, the integration of technology in tour management paves the way for a more streamlined operation and a better connection with travelers.

What is Centaur TBMS?

The Centaur Travel Business Management System (TBMS) is designed to meet the operational requirements of tour operators who offer a range of travel services, such as packaged tours, flexible itineraries, group excursions, cruises, fly-drive options, and customized packages. It is equipped to meet the most demanding needs in sales, marketing, call center management, reservations, accounting, customer service, and back-office tasks, making it ideal for tour operators of all sizes. By utilizing Centaur TBMS, businesses can efficiently manage customer interactions, ultimately boosting both profitability and customer loyalty throughout the sales and service journey. Moreover, the system’s modules can easily connect with existing and third-party solutions, including CRS and payment gateways, allowing operators to adopt the system in a budget-friendly manner while leveraging their current IT infrastructure. Users benefit from the platform's accessibility via any web browser, which provides a level of convenience and flexibility that is essential in the travel sector. This ability to manage operations from any location ensures that tour operators remain agile and responsive in an ever-evolving industry landscape. As a result, they can swiftly adapt to changes and better serve their clients’ needs.

Media

Media

Integrations Supported

Integrations Supported

Active Directory
ActiveCampaign
Amazon S3
Amazon Web Services (AWS)
Authorize.Net
Constant Contact
Google Cloud Platform
HubSpot CRM
Jitterbit
Mailchimp
Microsoft Dynamics 365
Okta
Oracle PeopleSoft
PayPal
PayTrace
QuickBooks Online
SendGrid
Twilio
Worldpay

API Availability

API Availability

Pricing Information

$137.50 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Distinctive Systems

Date Founded

1986

Company Location

United States

Company Website

www.distinctive-systems.com

Company Facts

Organization Name

Centaur Systems

Date Founded

2000

Company Location

United States

Company Website

www.centaursystemsinc.com

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Website Management

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

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