What is TrackDrive?

Trackdrive optimizes both incoming and outgoing communications with your leads, facilitating interaction through multiple channels including phone calls, SMS, emails, and various integrations. With its powerful call analytics, Trackdrive provides essential insights into conversion rates from both online and offline efforts, allowing you to evaluate call conversions that correlate with your marketing tactics. You can conveniently track traffic sources, URL keywords, and custom tokens all within a single platform. In addition, the system automates the scheduling of outreach to leads, improving conversion rates through SMS, emails, and outbound calls. Users can also configure Call Center Agents to efficiently handle consumer calls directly within Trackdrive. Another standout feature is the automatic call forwarding to your top-performing buyers, who can compete for calls through Real Time Bidding to increase their call volume. Beyond this, Trackdrive integrates seamlessly with a wide array of third-party applications, making it easy to connect with platforms such as Zoho CRM, AWS S3, Cake, Google Adwords, HasOffers, Infusionsoft, and many more, thereby significantly boosting your marketing effectiveness. This extensive integration capability not only streamlines your operations but also enhances your business's ability to reach audiences across diverse channels, ultimately driving better engagement and results.

Integrations

All TrackDrive Integrations
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Screenshots and Video

TrackDrive Screenshot 1
TrackDrive Screenshot 1

Company Facts

Company Name:
TrackDrive
Date Founded:
2016
Company Location:
United States
Company Website:
trackdrive.net

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

TrackDrive Categories and Features

Call Tracking Software

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

TrackDrive Customer Reviews

Write a Review
  • Reviewer Name: Ron T.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    There isn't a better call platform out there....

    Updated: Apr 23 2023
    Summary

    Our experience with TD has been great. I'm extremely happy with TD as a whole. I cannot stress to you how good it feels to not have to worry about the pitfalls of other systems. If you value working on a stable platform with the ability to pretty much do anything and with automation, TD is the answer for you. For us, working with TD is a no brainer.

    Positive

    It's loaded with features, tools, and automation to help you run your business effortlessly. All of this while giving you full peace of mind.
    TD's support team is awesome! They're always there to help if you need it.
    TD is very cost effective compared to others. Saving money is always a plus in my book!
    Phone issues are very rare with TD. The system is up 99.99999% of the time.
    You can purchase Pristine numbers thru TD.
    You can get a free trial, just ask the agent you speak with.

    Negative

    TD needs a better UI.
    TD lacks a mobile version or an app.

    Read More...
  • Reviewer Name: Hans Peter J.
    Position: CEO
    Has used product for: 6-12 Months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Most Sophisticated Call Tracking Platform with Amazing Support

    Date: Apr 22 2023
    Summary

    Excellent call tracking platform. It's actually way more than a call-tracking platform. You can run a full-blown call center with TrackDrive and you can do all kinds of automation like lead-to-call automation but I am not using those features currently. I especially like that I can decide to enable DNC checking and then every incoming call is automatically checked against the federal DNC. That feature alone saves up to USD 20k per year.

    Positive

    If I can't easily find it I ask TrackDrive support and they'll do it for me. All call-tracking platforms have a learning curve. They gave me a dedicated support group with 12 engineers and coders right from the start. For the most part, everything runs smoothly but if I have a question there is always somebody who shows me how to do it with detailed screenshots.

    Negative

    When working on my smaller Macbook Air the UI is not perfect without a mouse and on my iPhone, it does not remember the login information from session to session. They are currently working on updating the UI though.

    Read More...
  • Reviewer Name: Vic T.
    Position: Marketing Specialist
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing tool if you're not lazy (most ppl) to learn all the capabilities

    Date: Apr 21 2023
    Summary

    Amazing software and good rates. We use it every singe day. We have not found a better alternative yet.

    Positive

    The features are amazing. The amount of things we have TrackDrive doing for our business right now with the calling, schedules, SMS, Webhooks, and dialing beats all the others we tried and still use in slammer capacity (Ringba, Retreaver).

    Negative

    Takes a bit more time to learn how to use.

    Read More...
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