What is Truecaller?

Truecaller stands out as an outstanding application for Caller ID and spam prevention, significantly impacting countless individuals, with narratives that showcase its contribution to law enforcement, prevention of financial fraud, and even life-saving scenarios. These uplifting accounts inspire us and reinforce our commitment to our mission. By enabling users to identify unknown callers, Truecaller ensures meaningful connections with friends and family, which empowers individuals to make informed decisions before answering calls. This functionality not only improves communication but also cultivates a sense of safety in a world that is becoming ever more interconnected. Ultimately, Truecaller serves as a vital tool for fostering trust and security in our daily interactions.

Pricing

Price Starts At:
$2.99 per month
Free Version:
Free Version available.

Screenshots and Video

Company Facts

Company Name:
Truecaller
Date Founded:
2009
Company Location:
Sweden
Company Website:
truecaller.com

Product Details

Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Truecaller Categories and Features

  • Reviewer Name: Iranka D.
    Position: Business Development Manager
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A Warning Against Truecaller: Protect Your Privacy

    Date: Jul 12 2024
    Summary

    My experience with Truecaller has been incredibly disappointing and concerning. Their customer support team deliberately evaded my questions, and when I persisted, they abruptly stopped responding altogether. This behavior is deeply troubling and shows a blatant disregard for user concerns and transparency.

    Given these serious privacy issues and the lack of accountability, I strongly advise against downloading or using Truecaller. Protect your privacy and steer clear of this app. There are better, more trustworthy alternatives out there.

    Positive

    There are no positive aspects to Truecaller; only significant privacy concerns and poor customer support.

    Negative

    Serious privacy concerns and poor customer support.

    Read More...
  • Reviewer Name: Dawn T.
    Position: Fraud Assistant
    Has used product for: Free Trial
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Customer service is just autobots. If there is a glitch there is no help.

    Date: Nov 25 2024
    Summary

    Not great so far. Autobots for customer service may save you money in the short term but I wonder how many paying customers have been driven away by your autobot.

    Positive

    They have a great looking system but I am trying to purchase it and find out if it works with computer phones as our team does not have cell phones. Would likely purchase if I could get a human but customer service is all autobots.

    Negative

    I have been trying to contact them for almost 2 weeks. Sent email after email and cannot get a human to reply. I keep getting robo emails that have nothing to do with the questions I asked. Clearly not a human reading it. Tried the chat and same issue. They have NO customer service period. Still trying as the services look good and I would like to buy but cannot access their ticket system (There is a glitch) and cannot get them to answer any real questions.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Senior developer/analyst
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Incredibly complex, gets in its own way constantly. Do not recommend.

    Date: Feb 21 2023
    Summary

    Overall, it's an incredibly and overly complex way to make or receive calls. It frequently just isn't correct in identifying the caller. If you're willing to Wade through a considerable number of clicks added to the calling process, and don't mind ignoring about 90% of the noise presents to you, then by all means- use it. But for me, after giving it way more chances than any reviewer would, it's not good at all. If it really is one of the best ones, then I doubt that there are any good ones.

    Positive

    Originally, it's at a fairly straightforward job of identifying calls, and allowing me to block them.

    Negative

    Over time however, they put more and more features between you and the act of simple calling, to the point where it's not worth using. It also frequently misidentifies calls, particularly because the identities are crowdsourced, and people don't know what they're talking about most of the time when it comes to the evaluation of a call. I've seen legitimate customer support lines called spam. Multiple times. I gave this a good run Dash 304 years on two phones, and it's very clear that they've lost sight of the fact that this is about phone calls, what should be simple. Adding 5 to 10 more clicks before you can make one - that's a non-starter.

    Read More...
  • Reviewer Name: Ritika B.
    Position: Preschool Teacher
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Realtime Spam filter

    Date: Dec 22 2020
    Summary

    This app not only provides alert from spam calls or identify the caller, now you can pay via UPI through this app which come handy as you can pay anyone whom who have talked on the phone. It provides accurate and fast response of calls.

    Positive

    It helps in identifying who is calling and alert us if it is spam caller right at the instance when the call is coming.
    It also categories the caller by profession or field of work.
    Nowadays it tell prier to call if a call is coming by whom.
    The paid version provides more feature as who has seen your profile and all.

    Negative

    Anyone get your name from Truecaller by just searching your number.
    User support is not that good.
    They should increase more security.

    Read More...
  • Reviewer Name: Abhishek S.
    Position: Student
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 20,000 or More
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A best tool to Identify any phone number

    Updated: Dec 07 2020
    Summary

    Overall Truecaller is the best way to avoid fake calls or identify every contact number or message you got grate for daily basis.

    Positive

    Truecaller helps to show the caller information like her name, state location, e-mail id if registered.
    Truecaller also identifies if the number is spam or from commercial calls.
    Truecaller provides many features like block spam call, block unknown number, message too.
    Now you can also pay and send recharge and bill payments from Truecaller.
    Truecaller can show you if someone viewed your profile.
    Web version and application version are available.

    Negative

    There are lot of advertisements run whenever you use Truecaller you need to purchase membership to avoid ads.
    No call recording features available yet.

    Read More...
  • Reviewer Name: Pranshu S.
    Position: Intern
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Amazing

    Date: Dec 03 2020
    Summary

    Overall a good application you can know all unknown numbers although sometimes it can not identify the number, they have to work on that.

    Positive

    Truecaller Is a good application when some you get a call from an unknown number then with the help of Truecaller you can identify whose number in this.

    Negative

    Sometimes Truecaller didn't identify whose number was this.

    Read More...
  • Reviewer Name: Rahul M.
    Position: Intern
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Good for Caller ID and blocking annoying spam

    Date: Nov 16 2020
    Summary

    Truecaller is the best caller ID detection software in the market. You can easily see details of unknown phone number information before you receive a call by the prompt banner on the screen. You can always block spam calls and see how many times the phone number has been blocked by other peoples.

    Positive

    It helps in detecting details of unknown or spam phone numbers and blocking the spam call.
    Very basic interface with lots of features like image search, blocking option, Backup.
    If you are a premium member you can unlock a gold banner and other extended features.

    Negative

    I don't like that our all the contact data is sync by the Truecaller we cant block it to sync some private numbers that a privacy issue and sometimes when I play games and receive a call the call banner block the screen.
    Overall I am using it for a long time now for blocking spam and getting call details.

    Read More...
  • Reviewer Name: Maqsood S.
    Position: Software Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Identify calls with truecaller

    Date: Dec 15 2020
    Summary

    It is a nice and multi-functioning app which is very helpful and useful nowadays. But premium membership is not affordable for everyone also an individual can manipulate or change his or her identity.

    Positive

    You can use Truecaller to identify calls from unknown or unsaved numbers. it's a multi-functioning app that can help to block, report, save, make calls to saved or not saved phone numbers. you can check how many people have reported that particular number.

    Negative

    One can change or save his/her identity on Truecaller according to them, disclosing your real identity is not mandatory. For other features, you have to buy the premium membership which is not affordable for everyone.

    Read More...
  • Reviewer Name: Bipin R.
    Position: Program manager
    Has used product for: 2+ Years
    Uses the product: Weekly
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Effectively detects spammers

    Date: Jun 08 2020
    Summary

    Truecaller is the best caller ID and call, SMS blocker. When ever you receive a call it automatically prompt a banner and shows the caller details and in case of a spammer calling it automatically shows a warning and ask to block the number.

    Positive

    It shows caller details of almost every number. You can block some specific country code or number starting with certain digits. Autodetect telemarketing or spammer calls and SMS. It has built-in call recorder.

    Negative

    I don't suggest this app if you have privacy issues because it can access all of your stored contact information.

    Read More...
  • Reviewer Name: Rishikesh M.
    Position: Software Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A good app to keep in your smart phone.

    Date: Dec 02 2020
    Summary

    You can manage your phone calls and messages through this app. It has various options to automatically sense OTP and other important details like bank messages or any web links. It a great app to have and use.

    Positive

    This application has almost every feature that you could expect from it. Notifies you of the unknown caller, filters spam, can be linked with a google account.

    Negative

    Something it gets laggy and too many notifications can be sent from the application.

    Read More...
  • Reviewer Name: Ayushi S.
    Position: Student
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Identifier

    Date: Nov 28 2020
    Summary

    Overall it is the best and spontaneous as well as accurate app preventing us from picking fake and scam calls.
    Help in finding anyone's location.

    Positive

    One of the best and accurate app which help us from fraud and scam calls.
    India's most trusted app not only by the public but also by the military personnel.
    Truecaller also has a premium feature which helps us to know who all has seen our profile.

    Negative

    Sometimes while making a call it pops up automatically.
    Truecaller premium feature is useless as it is of no use.
    It also has some negative response while detecting a location.

    Read More...
  • Reviewer Name: Saida K.
    Position: Intern
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    To know, who is calling.

    Date: Dec 16 2020
    Summary

    It prevents calling fraud to a good extent. It is secure, and now you can pay through Truecaller as well with your UPI. Overall it is a great app to get a head start about who is calling from an unknown or new number.

    Positive

    These days when social engineering is at the peak, apps like Truecaller prevents a lot of such attack by providing possible caller ID. I have been using its paid version to be pretty sure about who's calling and If someone has got my information from Truecaller as well, as paid version Truecaller tell who visited your profile.

    Negative

    The pop-up screen irritates a lot when it pops up unnecessarily.
    It forcefully asks you to make it default calling and messaging app in case you want to use its other features.
    Otherwise, it works fine.

    Read More...
  • Reviewer Name: Navneet Singh N.
    Position: Student
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 100 - 499
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Is Truecaller helpful??

    Date: Nov 26 2020
    Summary

    Overall a great app with tons of features other than calls and message filtering and also payment feature. In it also lets you know if someone checked your number on Truecaller if you are a premium user.

    Positive

    Probably this is the best app that lets you know whether a call is a spam call or not. And also let you know who is calling you. This is a very helpful application that save me from spam calls and messages.

    Negative

    The app crashes sometime on old devices like which is just around 3 or 4 years old now.

    Read More...
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