What is Trustpilot?
Strengthen your brand's credibility by proactively showcasing it. Trustpilot reviews foster a closer connection with your customers and propel your business expansion. Built on the ideals of honesty and transparency, Trustpilot has emerged as the go-to platform for consumer feedback. With over 400,000 businesses assessed and 1.1 trillion ratings and reviews displayed on Google annually, organizations utilize Trustpilot to enhance their credibility and bolster their reputations. To attract favorable reviews, simplify the process for customers to provide their insights. Take advantage of your customers' eagerness to share their experiences in order to increase your brand's visibility. Elevate conversion rates by tapping into the collective feedback of your customers. Highlight your most positive reviews across all channels where prospective customers are looking. Transform customer insights into greater influence and higher sales figures. Trustpilot distinguishes itself as the premier review platform globally. Each authentic review not only contributes to the improvement of experiences for consumers and businesses but also cultivates a community built on trust and satisfaction, ultimately leading to a more engaged customer base. By leveraging the power of these reviews, businesses can create a cycle of positive reinforcement that encourages further customer interaction and loyalty.
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Product Details
Trustpilot Categories and Features
Review Management Software
Reputation Management Software
Brand Management Software
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Trustpilot Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Essential platform to check the reputation of a company or website.
Date: May 05 2023SummaryI use Trustpilot to be able to consult various reviews about places, restaurants, clothing stores and much more, I must admit that starting to use Trustpilot has allowed me to have more confidence when consulting any type of service from a company or place, This platform has allowed me to read detailed reviews of each company and in this way I feel prepared to buy a product depending on the rating. What has favored my general experience is the diversity in categories that Trustpilot has, this helps me to use it in my day to day, whether it is to consult a clothing store, shoe store, flight agency and much more. Overall Trustpilot has performed excellently and I will continue to use it for much longer.
PositiveTrustpilot is a complete system to be able to consult complete reviews on any type of website or specific categories. The first thing I like is that Trustpilot has a wide variety of different categories where various customer experiences and reviews are stored from banks, clothing stores, furniture stores, pet stores and many more categories, this is great for the consumer can consult detailed reviews of a store before buying a product. TrustPilot allows you to filter recent or old reviews, allows you to filter information from companies and web pages, information such as domain, physical address of each company, details and history of each company. Trustpilot allows you to consult company information, this helps a lot to improve the confidence of potential customers who want to purchase a product or service.
NegativeEverything in Trustpilot is very good, it is a very complete platform to write and read new reviews about various web pages or physical sites such as restaurants or any place that you want to check about its reputation. Trustpilot's overall design is very good and works flawlessly, the review consulting and moderation time for each review is relatively short, posting in about 12-24 hours. I have never had any problems with Trustpilot.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
So many fake reviews on Trustpilot
Date: Feb 21 2023SummaryI am not sure how Trustpilot has not faced more scrutiny so far. In my opinion, they seem to do the bare minimum when it comes to moderating reviews.
PositiveDecent user interface, but that's about it. There's not much more to say here. The interface is nice but Trustpilot has huge issues otherwise.
NegativeIn my opinion, there is little to no review moderation on Trustpilot. I believe you can find fake reviews on almost any product or service. They are easily spottable because they have little to do with the product or service being reviewed, or are all written in the same sort of template, which indicates the company wrote the reviews themselves.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Decent Review Platform
Date: Jul 01 2020SummaryTrustpilot is one of the big names in review platforms. It mostly provides honest feedback from customers and is a great platform to know about new companies But I have observed a large amount of baseless reviews posted without context tarnishing the overall quality of platform.
PositiveGood website interface.
Easy to read or provide review.
Covers most of the software and websites.
Decent amount of trusted reviews.
Free to use.NegativeA large amount of vague & silly one line reviews can also be found - It definitely needs to increase moderation to ensure quality control.
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No integration with LinkedIn - It should use LinkedIn as login source to fetch honest reviews.
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