New Relic
Approximately 25 million engineers are employed across a wide variety of specific roles. As companies increasingly transform into software-centric organizations, engineers are leveraging New Relic to obtain real-time insights and analyze performance trends of their applications. This capability enables them to enhance their resilience and deliver outstanding customer experiences. New Relic stands out as the sole platform that provides a comprehensive all-in-one solution for these needs. It supplies users with a secure cloud environment for monitoring all metrics and events, robust full-stack analytics tools, and clear pricing based on actual usage. Furthermore, New Relic has cultivated the largest open-source ecosystem in the industry, simplifying the adoption of observability practices for engineers and empowering them to innovate more effectively. This combination of features positions New Relic as an invaluable resource for engineers navigating the evolving landscape of software development.
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Cloudflare
Cloudflare serves as the backbone of your infrastructure, applications, teams, and software ecosystem. It offers protection and guarantees the security and reliability of your external-facing assets, including websites, APIs, applications, and various web services. Additionally, Cloudflare secures your internal resources, encompassing applications within firewalls, teams, and devices, thereby ensuring comprehensive protection. This platform also facilitates the development of applications that can scale globally. The reliability, security, and performance of your websites, APIs, and other channels are crucial for engaging effectively with customers and suppliers in an increasingly digital world. As such, Cloudflare for Infrastructure presents an all-encompassing solution for anything connected to the Internet. Your internal teams can confidently depend on applications and devices behind the firewall to enhance their workflows. As remote work continues to surge, the pressure on many organizations' VPNs and hardware solutions is becoming more pronounced, necessitating robust and reliable solutions to manage these demands.
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NeuBird
NeuBird's flagship product, Hawkeye (Agentic AI SRE), is a groundbreaking Site Reliability Engineering platform that utilizes artificial intelligence to transform IT operations by continuously monitoring telemetry from the entire observability stack, which encompasses logs, metrics, traces, alerts, and incident tickets. This platform facilitates the identification of issues, performs in-depth root cause analysis, and provides or automates effective resolutions in real-time, thereby removing the necessity for manual investigation. Tailored for enterprise-scale environments, Hawkeye ensures secure integration with a wide range of existing monitoring and incident management tools, including DataDog, Splunk, PagerDuty, Prometheus, ServiceNow, AWS CloudWatch, Azure Monitor, among others. By effectively correlating signals from various sources and reasoning akin to a human engineer, it reveals actionable insights that can dramatically reduce mean time to resolution (MTTR) by almost 90%. Operating around the clock, Hawkeye can be implemented as a Software as a Service (SaaS) or within a customer's Virtual Private Cloud (VPC), boasting stringent enterprise security protocols and features such as autonomous incident response and sophisticated pattern recognition, thus presenting a well-rounded solution to contemporary IT challenges. Furthermore, its capacity to adapt and learn from ongoing operations guarantees that organizations can uphold high availability and performance levels, even in an ever-changing technological landscape, making it an indispensable asset for any business.
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RagMetrics
RagMetrics is a comprehensive platform designed to evaluate and instill trust in conversational GenAI, specifically focusing on assessing the capabilities of AI chatbots, agents, and retrieval-augmented generation (RAG) systems before and after deployment. By providing continuous evaluations of AI-generated interactions, it emphasizes critical aspects such as precision, relevance, the frequency of hallucinations, the quality of reasoning, and the performance of tools used in genuine conversations.
The system integrates effortlessly with existing AI frameworks, allowing for the monitoring of live dialogues while maintaining a seamless user experience. Equipped with features like automated scoring, customizable evaluation criteria, and thorough diagnostics, it elucidates the underlying causes of any shortcomings in AI responses and offers pathways for enhancement. Users can also perform offline assessments, conduct A/B testing, and engage in regression testing, all while tracking performance trends in real-time via detailed dashboards and alerts.
RagMetrics is adaptable, functioning independently of specific models or deployment methods, which enables it to work with various language models, retrieval systems, and agent architectures. This flexibility guarantees that teams can depend on RagMetrics to improve the efficacy of their conversational AI applications in a multitude of settings, ultimately fostering greater trust and reliance on AI technologies. Furthermore, it empowers organizations to make informed decisions based on accurate data about their AI systems' performance.
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