What is UNIVERGE BLUE?

UNIVERGE Blue® Cloud Services offers a cohesive and user-friendly unified cloud communications and collaboration experience that brings together people, technology, and communication strategies to support the company's primary goals.

The key features include CONNECT (UCaaS), an intuitive and integrated platform designed for enhanced productivity and collaboration; ENGAGE (CCaaS), a secure and customizable Contact Center solution aimed at improving customer interactions; and the EXTEND API, which seamlessly integrates Contact Center and Unified Communications functionalities into daily business applications.

Additionally, MEET serves as a powerful meeting tool, offering high-definition audio and video, interactive screen sharing, collaboration features, and advanced A.I. capabilities, while SHARE ensures secure access to the most recent document versions without sacrificing usability.

Furthermore, CONNECT BRIDGE allows customers to maximize their investment in NEC phone systems by leveraging cloud-based voice solutions through both desktop and mobile applications. Lastly, the CONNECT+MS TEAMS version is tailored to work alongside Microsoft Teams, further elevating the business communication experience.

Pricing

Price Starts At:
$19.40/User/Month
Price Overview:
Month-to-Month, 1-Year, 3-Year, and 5-Year Terms are available.

Integrations

Offers API?:
Yes, UNIVERGE BLUE provides an API

Screenshots and Video

Company Facts

Company Name:
NEC Corporation
Date Founded:
1899
Company Location:
Japan
Company Website:
univergeblue.com
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Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Prem
Training Options
Documentation Hub
Online Training
Webinars
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

UNIVERGE BLUE Categories and Features

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

More UNIVERGE BLUE Categories

UNIVERGE BLUE Customer Reviews

Write a Review
  • Reviewer Name: Bill M.
    Position: Managing Director
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Not Worth It!

    Date: Mar 30 2023
    Summary

    We are trying our best to prematurely end our 5-year contract. The dealer is good to deal with. Univerge Blue Connect is incredibly weak. There is nothing we like about it. I have changed all business correspondence to show my personal cell number rather than the unpredictable, and wonky Blue Connect number. Extrication from our contract is highly desirable. Suggest all avoid.

    Positive

    The dealer is excellent. They are responsive and pleasant. Too bad they are stuck marketing a weak product.

    Negative

    For the money we spend each month, the value isn't there. People call us and the phone doesn't ring. Call quality is spotty with lagging and echo often happening. The app--both desktop and phone--is awful.

    Read More...
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