What is UPgates?

Upgates is an ecommerce platform used by more than 4,300 businesses, developed in the Czech Republic and operating since 2010.

It is aimed at merchants who outgrow a simple storefront. B2B selling is built in: prices can be hidden from guests, purchasing restricted to registered buyers, new accounts approved manually, company IDs required, wholesale price lists maintained per customer group, and invoices issued without VAT after VIES validation. A full POS module with multiple sellers, barcode scanning and document printing connects shop-floor sales to the same catalog and stock.

Back-office work is the focus: bulk order editing, invoices, credit notes and custom documents with their own numbering, automatic stock updates, low-stock alerts, auto-archiving of sold-out items, and customer profiles with order history, groups and saved form data.

Selling in several countries runs from one administration. Each domain gets its own language, currency, carriers, payment methods and pricing, and the platform applies EU One Stop Shop VAT rules.

Budgeting is predictable because every plan contains all 168 functions and 100+ add-ons; tiers differ only by product count, language versions, admin users and email accounts. Plans run EUR 19, 49, 69 and 139 per month, with an Exclusive tier from EUR 420 on a dedicated server with an account manager. Annual billing saves 10%, and every plan can be trialled free for 30 days.

Support is available by phone and online in English, Czech and Slovak, with documentation, videos, webinars, live online and in-person training.

Pricing

Price Starts At:
€19 per month
Price Overview:
All plans include all 168 platform functions and 100+ add-ons; plans differ only by limits. Prices exclude VAT; annual billing is 10% cheaper.

Bronze - EUR 19/month: 100 products, 1 language, 3 admin users
Silver - EUR 49/month: 1,000 products, 2 languages
Gold - EUR 69/month: 5,000 products, 5 languages, unlimited admin users
Platinum - EUR 139/month: 50,000 products, unlimited languages
Exclusive - from EUR 420/month: dedicated server, account manager, tailored limits

30-day free trial on every plan, no commitment. Optional extras: Client API from EUR 5/month, additional domains (Multidomain/Multistore) from EUR 14.5/domain, automated product imports from EUR 15/month.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, UPgates provides an API

Screenshots and Video

Company Facts

Company Name:
UPgates
Date Founded:
2009
Company Location:
Czech Republic
Company Website:
www.upgates.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Czech
English
Slovak

UPgates Categories and Features

eCommerce Software

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates