Unblu Integrations

ebankIT empowers banks and credit unions to provide a consistent, engaging, and user-friendly digital experience across mobile, web, and voice banking platforms, while also being prepared for any future channels that may emerge. This adaptability ensures that financial institutions remain competitive in an ever-evolving digital landscape.

Kore.ai empowers businesses around the globe to leverage artificial intelligence for enhancing automation, boosting efficiency, and improving customer engagement via its sophisticated AI agent platform and user-friendly no-code development tools. Focused on automating work processes with AI, optimizing operations, and delivering smart service solutions, Kore.ai equips organizations with adaptable and scalable technology that accelerates their journey toward digital transformation. The company adopts a model-agnostic strategy, providing the flexibility needed to integrate various data sources, cloud infrastructures, and applications to cater to the unique requirements of different enterprises. With a proven history of success, Kore.ai has earned the trust of more than 500 partners and over 400 Fortune 2000 companies to advance their AI initiatives and foster innovation. Acknowledged as a frontrunner in the industry, bolstered by a vast portfolio of patents, it consistently strives to redefine the landscape of AI-driven solutions. Headquartered in Orlando, the company boasts a global footprint with offices in countries such as India, the UK, the Middle East, Japan, South Korea, and throughout Europe, ensuring that its clients receive extensive support. As it continues to innovate with state-of-the-art AI technologies, Kore.ai is playing a pivotal role in transforming enterprise automation and enhancing intelligent interactions with customers, paving the way for a future where AI integration is seamless and effective.

Temenos Transact is recognized as the foremost digital core-banking solution on a global scale. Utilizing cloud-native and agnostic technology, it presents an exceptional range of banking services that encompass retail, corporate, treasury, wealth management, and payments, with over 1,000 banks in more than 150 countries relying on it to offer innovative and leading-edge products to their clientele. Its core banking SaaS enables rapid innovation, allowing banks to introduce new products in a matter of days. Accessible through The Temenos Banking Cloud, it integrates the most sought-after banking services, a creative innovation sandbox, and an extensive fintech marketplace. Developers have the flexibility to work within any banking environment, employing the provided tools and reference materials to design, test, and launch new banking products and services. To ensure a successful market entry, Temenos supplies a robust go-to-market framework, ample support resources, and access to the sandbox environment, equipping developers to face upcoming challenges effectively. This holistic strategy not only enhances operational efficiency but also empowers financial institutions to maintain their competitive edge in an increasingly dynamic marketplace. By fostering innovation and collaboration, Temenos positions itself as a vital partner for banks striving to adapt and thrive amidst changing customer expectations and technological advancements.

Your system is designed to be fully operational within a single day and operates directly in the browser, negating the need for any local installations. It provides exceptional live chat support, enabling users to engage in simultaneous learning while using the platform. The offering includes thorough assistance for setup and data migration, as well as automated features for the import and export of external data. With a data warehouse IBOR, it effectively resolves double entry issues, facilitating trade capture through easy copy-and-paste actions. The platform provides interfaces for all counterparties and features automatic report generation for Daily NAV, Factsheets, Compliance, and more, complemented by a report scheduler that enables email alerts. Furthermore, it grants access to a vast array of Bloomberg data sets, pricing, and regulatory information covering over 50 million securities, all backed by dedicated servers situated in a highly secure data processing center close to SIX. Built on a UNIX architecture, this reliable and fast web application ensures secure VPN access at all times. Boasting extensive automation capabilities, the system allows for the effortless import of data from external sources and the automatic distribution of reports, making it possible to automate nearly every function within the octopus framework. This broad range of functionalities significantly boosts both operational efficiency and the overall user experience, making it an invaluable tool for businesses. Ultimately, the system stands out as a comprehensive solution that addresses various operational challenges effectively.

Enghouse Vidyo offers a sophisticated video conferencing and collaboration platform designed to enable organizations to conduct online meetings and enhance interactions among teams, clients, partners, and suppliers. The solution provides a seamless user experience across multiple devices, such as smartphones, computers, and conference rooms, ensuring that communication remains fluid and consistent. Prioritizing security, Vidyo protects communications across cloud, hybrid, and on-premise deployments, adhering to rigorous standards like SOC 2 and HIPAA. Its rapid cloud deployment capabilities allow for quick implementation, reducing disruptions to ongoing operations and facilitating a swift return on investment. Additionally, by integrating video into omni-channel contact centers, Vidyo significantly enhances customer experience (CX), empowering agents to assess situations in real-time, which leads to quicker resolutions and improved service quality. This extensive functionality makes Vidyo an exceptional choice for organizations aiming to advance their communication and engagement strategies effectively, and it fosters a collaborative environment that drives productivity and innovation.

Backbase has unveiled a cutting-edge Engagement Banking Platform designed to gradually modernize core customer interactions and transform business operations with a strong emphasis on enhancing the customer experience. This powerful solution allows banks to break free from antiquated IT structures by enabling a phased approach to replacing or removing disjointed legacy systems, which paves the way for a modern architecture that significantly boosts customer engagement. Consequently, financial institutions can prioritize essential customer journeys across all interaction points, breaking down silos and providing both customers and front-line staff with the necessary resources to excel in an ever-evolving banking environment. This shift not only improves customer satisfaction but also optimizes operations, leading to a more streamlined and effective service delivery process. Ultimately, by adopting this innovative platform, banks can position themselves for future success in a competitive landscape.

CREALOGIX Digital Hub operates as a flexible and integrated platform designed for digital banking engagement. It enables financial institutions and wealth management firms to adeptly achieve their growth targets while aligning with the changing digital expectations of their customers. Enhance your journey towards digital transformation with our extensive solutions specifically crafted for the banking and finance sectors. Propel your digital strategies forward through a modular Software as a Service (SaaS) model that strengthens relationships with clients by delivering a more tailored digital experience. Experience cutting-edge interactions within financial services, marked by intelligent, individualized, and captivating communication across all channels. In addition, improve operational efficiency with our intuitive portal that guarantees compliant digital processing of funds, from initiation through to review and payment, effectively streamlining the entire process. This forward-thinking method not only adheres to regulatory requirements but also significantly elevates the overall experience for clients, ensuring they receive exceptional service at every stage. Ultimately, this holistic approach establishes a foundation for sustainable growth in the ever-evolving digital landscape.

Develop a holistic front-to-back office system by choosing from a selection of more than 70 modules specifically designed to cater to the varied requirements of all customer segments. Your key operations, which include functions like accounts, payments, legal, and risk management, are handled efficiently and reliably while adhering to all regulatory standards. Propel your operational expansion with our unified data model, which guarantees consistency across your organization, and realize core banking implementation in as few as six months using standard configurations. Empower your clients to trade cryptocurrencies autonomously, or provide your investment team with the tools they need to seamlessly integrate digital assets into traditional client portfolios. Transform your banking functions with a core platform that aims to save both time and resources while reducing risk exposure. Moreover, offer your clients and advisors effortless access to cryptocurrency trading services, which will not only boost client satisfaction but also establish your institution as a leader in the rapidly changing financial sector. This innovative approach will help you stay competitive in an industry that is constantly evolving and adapting to new technologies.

Finastra Essence is a cutting-edge, cloud-first core banking platform engineered to meet the needs of modern financial institutions. Supporting retail, commercial, and Islamic banking, it leverages a modular, API-rich architecture to deliver rapid innovation, 24/7 uptime, and the agility needed in today’s market. Banks can craft hyper-personalized customer experiences with seamless digital onboarding, persona-based applications, and consistent omnichannel touchpoints. Advanced AI and machine learning analytics provide deep insights into customer behavior, enabling smarter, data-driven decision-making and strategic growth. A 360-degree customer dashboard consolidates key metrics, performance indicators, and actionable data, helping banks stay competitive. The open ecosystem model allows easy integration with fintechs and third-party services via extensive open APIs, fostering collaboration and innovation. Running securely on Microsoft Azure, Essence offers high scalability, resilience, and compliance with industry standards. Its flexibility makes it equally suited for fast-moving challenger banks and established players seeking transformation. By eliminating integration complexity, it allows institutions to focus on customer value and market expansion. Essence is more than just a core system—it is a catalyst for next-generation banking success.

Verint Community offers a platform driven by user engagement for social commerce, fostering opportunities via customer collaboration. This comprehensive and customizable platform empowers businesses to boost their sales through the creation of vibrant online communities. With robust forum features, the platform enhances social interactions and equips companies with valuable customer insights, enabling them to make informed, data-driven decisions. Engaging actively in these forums cultivates brand loyalty and supports organic conversions by facilitating genuine experiences and interactions. Verint Community is designed with all the essential tools and features to thrive in a social-commerce landscape. Furthermore, the visual customization options for discussion and Q&A forums ensure a user-friendly experience tailored to each company's needs. Ultimately, these forums serve not only as venues for interaction but also as critical pillars for building your company's reputation through effective customer support and engagement.

Envision the banking landscape of tomorrow by effortlessly interweaving individuals, data, and systems across diverse frontiers. The Appway Digital Banking Platform catalyzes authentic digital evolution through intelligent process orchestration, promoting impactful human connections at every interaction, whether in physical or digital realms. Customers should have the freedom to engage in a manner that suits them best, regardless of their financial journey's stage. By harnessing advanced analytics and significant life events, banks can create tailored offerings that resonate with their customers’ goals. The implementation of pre-built, flexible components allows for swift and low-risk deployments that are primed for future advancements. It is essential to broaden connections beyond organizational limits, tapping into both established and emerging ecosystems to stimulate innovation and sustain a competitive advantage. Combine global, standardized approaches with localized modifications to meet distinct regional requirements. Furthermore, empower both customers and frontline employees to easily navigate, select, and personalize products in an intuitive way, guaranteeing a seamless banking experience. This all-encompassing strategy not only boosts customer satisfaction but also promotes greater operational efficiency, ultimately transforming how banking is perceived and delivered. By prioritizing these elements, financial institutions can thrive in an ever-evolving market landscape.

Boost your team's productivity and enhance customer satisfaction through three seamlessly integrated solutions. Simplify the management of all incoming communications, enabling specific conversations to be allocated to designated agents or teams. Facilitate organized discussions that pave the way for easier automation and streamlined reporting. Benefit from a holistic omni-channel experience that encompasses Voice, Chat, Email, SMS, and Social media interactions. Our platform seamlessly integrates with over 40 partner applications, ensuring a hassle-free connection. Take advantage of precise forecasting and scheduling features along with real-time management capabilities. This robust, user-friendly, and cost-effective solution is ideally designed for call centers. Puzzel provides you with all the essential tools to deliver exceptional customer experiences while driving business growth. Interact with customers through their preferred channels, implement advanced AI-powered self-service options, and elevate your team's efficiency to increase sales, all within our user-friendly cloud-based platform. By keeping pace with the latest trends in customer experience and technological advancements, we empower you to stay ahead in a rapidly changing market landscape. Puzzel allows you to concentrate on what truly matters: cultivating strong connections with your customers while also adapting to their evolving needs.