What is Unisys Intelligent Workplace Services?
Unisys Intelligent Workplace Services drastically reduce the time it takes to resolve issues while boosting employee morale by providing a modern, persona-focused service desk that prioritizes remote assistance, self-healing capabilities, and proactive troubleshooting. The organization delivers seamless support through innovative collaboration tools and mixed reality applications, complemented by easily accessible asset lockers and vending machines stocked with essential IT supplies. With Unisys Intelligent Workplace Services, you can expect swift and efficient repairs or replacements for your devices, ensuring minimal disruption to your workflow. Additionally, the offerings include on-site desk-side support and dispatch services, along with thorough lifecycle management for your assets across the organization, which encompasses areas like installation, upgrades, recycling, IT supply chain management, and depot needs. Moreover, the advanced InteliServe Platform from Unisys provides a diverse range of support options, utilizes advanced analytics, and incorporates Artificial Intelligence (AI) along with robotic process automation functionalities. This comprehensive strategy not only enhances operational efficiency but also cultivates a more agile and responsive work environment, ultimately leading to greater overall productivity and satisfaction among employees. By integrating these multifaceted services, Unisys ensures that organizations are well-equipped to meet the demands of a fast-paced digital landscape.
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