
An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
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ChatD&B, developed by Dun & Bradstreet, is an innovative AI-powered conversational tool that revolutionizes how businesses access and use company data. Users can simply type natural language queries to retrieve detailed firmographics, financial reports, risk assessments, and other critical insights, all generated from the robust Dun & Bradstreet Data Cloud in real time. This eliminates the need for traditional, time-consuming data filtering and empowers users to get precise information faster. ChatD&B tracks the origins of each data element, enhancing transparency and trust in the insights provided, while a searchable chat history supports compliance, audit requirements, and verification processes. The platform also doubles as a customer support assistant, answering questions about Dun & Bradstreet’s extensive range of products, services, and data blocks. Its intuitive chat-based interface streamlines workflows in sales, finance, and risk management by making company data more accessible and actionable. Teams can effortlessly explore new markets, vet potential customers, and monitor existing relationships without complex data tools. ChatD&B democratizes access to enterprise-grade data, improving productivity and enabling better-informed business decisions. With expert insights and leadership content integrated into its ecosystem, Dun & Bradstreet continues to support customers in navigating data governance and maximizing data value. The platform is trusted by businesses of all sizes, providing scalable solutions for enterprise, small business, and public sector needs.
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Listen
Listen is an AI-first research platform that automates the customer interview process, providing companies with fast, actionable insights. The platform conducts AI-powered interviews with personalized probing, generating real-time qualitative and quantitative data across various industries. Whether you need to test product concepts, measure brand perception, or evaluate creative content, Listen’s AI ensures that you get comprehensive feedback in hours, not days. With a pool of millions of participants and the ability to work in multiple languages, Listen Labs streamlines customer research while delivering deeper, more authentic insights from both video and text interactions.
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Strella
Interviews enhanced by AI technology and immediate synthesis facilitate faster and smarter decision-making processes. By simply outlining your research objectives, the AI generates a customized, high-quality interview guide that you can tweak and combine with any materials of your choice. With a single click, we handle the recruitment, incentives, and scheduling aspects, allowing you to focus on the most significant tasks at hand. You can choose to conduct the interviews personally to gain direct insights from customers or let our AI moderator optimize the process, greatly enhancing your overall efficiency and capacity. Obtain immediate, flexible, and actionable insights that align with your research goals, with updates happening in real-time to help your team make informed decisions in just hours instead of weeks. The questions you pose will direct the dialogue, with the AI making real-time adjustments based on the feedback received from participants. Additionally, you will appreciate the convenience of conducting interviews at any hour and across multiple time zones. You have the ability to run several interviews concurrently, allowing participants to join from their workplaces, homes, or while traveling, ensuring a smooth and adaptable research experience. This groundbreaking method not only revolutionizes how qualitative data is collected but also significantly enhances the analysis process, leading to improved outcomes for your projects. Embracing this innovative technology can truly reshape the landscape of qualitative research.
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