What is UserPeek?

Introducing UserPeek, the ultimate partner for organizations in need of effective solutions for remote usability testing! More than merely a tool, UserPeek serves as a vital connection between businesses and the genuine dynamics of user-product relationships. With its user-friendly tagging and annotation capabilities, it streamlines and speeds up UX assessments, offering invaluable insights into the user experience journey.

A standout feature of UserPeek is its diverse and inclusive panel of testers, meticulously curated to reflect a wide range of target demographics. This diversity ensures a comprehensive understanding of user behaviors and trends. Moreover, UserPeek is enhanced with an automatic speech-to-text transcription functionality, which transforms user feedback into easily accessible insights in real-time.

Additionally, creating compelling presentations is a breeze with UserPeek's innovative Highlight Reel feature. This functionality allows organizations to select and showcase pivotal moments from user testing videos, crafting a focused and impactful story that effectively underscores significant user interactions and feedback. In essence, UserPeek not only enhances usability testing but also empowers businesses to make informed decisions based on genuine user insights.

Pricing

Price Starts At:
$55 per tester
Price Overview:
Pay-as-you-go: $55 per tester
Monthly: $245/month (5 testers/month incl.)
Yearly: $211/month (5 testers/month incl.)

Integrations

No integrations listed.
Similar Software to UserPeek
Testeum Reviews & Ratings
Testeum
(8 Ratings)
Are you frustrated by bugs and subpar user experiences that continue to emerge despite thorough internal testing? Enhance the quality of your application with Testeum, a crowdtesting SaaS platform tailored for high-tech enterprises. Whether you're working on a mobile or web application, Testeum links you to a selective group of testers, chosen specifically based on your distinct requirements. Here’s how Testeum ensures you remain at the forefront: - Execute testing at any phase, from early prototypes to fully-developed applications. - Choose between our self-managed option or allow our skilled team to take charge of test strategy and execution. - Precisely identify your testing audience using various criteria, devices, and settings. - Initiate functional or UX testing campaigns in mere minutes with a straightforward setup. - Gain immediate feedback as soon as your campaign launches. - Acquire actionable insights within hours instead of waiting days. - Effortlessly connect testing results with your preferred bug-tracking or automation platforms. - Obtain comprehensive reports that reflect your users' actual expectations. Testeum is designed to be agile-friendly and remarkably user-friendly. Stop making assumptions about what your users desire—gain clear insights and certainty about their needs. By leveraging Testeum, you can transform your app development process and ensure a superior user experience.
Learn more
Global App Testing Reviews & Ratings
Global App Testing
(48 Ratings)
Global App Testing (GAT) offers technology teams the opportunity to conduct tests across more than 189 countries, utilizing a network of over 60,000 skilled testers who operate on authentic devices and within genuine environments. By utilizing the GAT platform, you can enhance your testing procedures and boost the quality and speed of your releases while simultaneously improving budget efficiency, as the platform is designed to integrate smoothly with your current DevOps or CI/CD systems. Whether your needs involve continuous QA support or managing fluctuations in your release schedules, GAT’s integration-centric strategy allows you to oversee your entire testing process, from initiating tests to analyzing results, all without departing from your usual tools like Github, Jira, or Testrail. Our comprehensive platform supports both unscripted exploratory testing and scripted functional test case execution, seamlessly integrating into your CI/CD and SDLC workflows, thus aligning perfectly with your automation testing solutions. Results are delivered in real time, with initial feedback available in as little as 15 minutes, followed by a detailed bug report within a few hours, facilitating rapid responses to critical issues and edge cases, which ultimately leads to a more efficient development cycle. This approach not only streamlines your testing efforts but also aligns with your overall project goals, ensuring that you remain agile in a fast-paced technological landscape.
Learn more
Userlytics Reviews & Ratings
Userlytics
Userlytics stands out as an advanced user testing platform that enables rapid user experience assessments on various digital assets, including websites, apps, prototypes, and even competitor materials, accessible from any device. What sets Userlytics apart is its unique ability to capture screen activity, audio, and video from participants simultaneously. Additionally, users can make unlimited annotations, create highlight reels, and add as many users or administrators as needed for collaborative insights. The platform also features functionalities such as card sorting and tree testing, complete audio transcriptions, and branching logic to enhance usability testing. With dedicated account managers and quality assurance teams, Userlytics ensures that every outcome meets high standards of excellence. Users are encouraged to explore the platform by creating a test with a participant for free in just a few minutes using the code ONEFREE, receiving their results within a few hours, making it an efficient choice for user research. This opportunity allows individuals and businesses alike to gain valuable insights into their digital products with minimal effort.
Learn more
Userback Reviews & Ratings
Userback
(10 Ratings)
Meet Userback, the premier user research platform specifically designed for small teams focused on uncovering valuable insights into user interactions and improving product development processes. Userback equips you with visually enhanced feedback tools, complete with metadata, enabling a deep understanding of user emotions and behaviors via in-app surveys that include metrics like NPS, CES, and CSAT. By utilizing detailed session replays, you can further enrich the context of the feedback received. Easily segment your users and track their activities right from the moment they log in. With the capability to target particular user segments for tailored surveys, you can achieve a holistic view of user experiences, from the initial trial phase to potential attrition. Boost your brand reputation with personalized feature portals, transparent public roadmaps, and a centralized hub for feedback that not only streamlines operations but also enhances closure rates significantly. Concerned about coding complexities? No worries! You can get started quickly with an intuitive browser extension, crafted for internal quality assurance and precise bug tracking to ensure your projects run smoothly. This allows teams to focus on what truly matters: creating exceptional user experiences.
Learn more

Screenshots and Video

Video Player - Annotation, Tagging & Clips

Video Player - Annotation, Tagging & Clips

Video Player - Annotation, Tagging & Clips Video Player - Automated Transcripts Results Dashboard Test Setup Highlight Reels Clips

Company Facts

Company Name:
UserPeek
Date Founded:
2021
Company Location:
United States
Company Website:
userpeek.com
Edit This Page

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

UserPeek Categories and Features

User Research Software

Usability Testing Software

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

More UserPeek Categories

UserPeek Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Head of UX
    Has used product for: 6-12 Months
    Uses the product: Weekly
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    UserPeek Delivers Actionable Feedback

    Date: Oct 14 2024
    Summary

    In my opinion of using UserPeek has been quite good overall The system is straightforward to navigate with a layout that simplifies the setup and execution of user tests I discovered the whole process to be seamless from creating tests to obtaining results and the insights we've collected have been dependable and actionable Although it may require some extra time to locate participants, for specific demographics this is a minor concern compared to the positives of the experienceIn terms UserPeek has proven to be an effective tool, for collecting user feedback and enhancing our product swiftly.

    Positive

    I really enjoyed using UserPeek because its user friendly and simple to navigate without any bells and whistles that distract from collecting user feedback efficiently! Setting up is a breeze. You can jump into testing right away. Super convenient! I also liked how quickly we got insights that allowed us to improve things right away without any holdups! The neat layout and smooth workflow made everything go seamlessly and stress free.

    Negative

    I found that one aspect of UserPeek that I wasn't too fond of is that it can sometimes take a bit longer than anticipated to locate participants for specific demographics. A situation thats quite typical with most testing platforms though worth noting if you're aiming at very particular audiences.. Apart from that hiccup for teams, with highly specialized needs. the overall process is fairly seamless and efficient.

    Read More...
    Official UserPeek Response
    Date: Oct 15 2024
    Thank you so much for your detailed review! We're thrilled to hear that you enjoyed using UserPeek and found the platform easy to navigate. It's great to know that the quick setup and fast insights helped streamline your testing process and allowed for immediate improvements—that’s exactly what we aim for! We appreciate your note about the time it can take to find participants for very specific demographics. As you mentioned, this is something common across most platforms, but we’re always working to improve the experience for all users, especially for those with more specialized needs. Thank you again for sharing your experience, and we’re glad UserPeek has been a helpful tool for you in enhancing your product! If you ever have further feedback or questions, feel free to reach out.
  • Reviewer Name: A Verified Reviewer
    Position: User Researcher
    Has used product for: Less than 6 months
    Uses the product: Monthly
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Valuable feedback, good pricing, super support

    Date: Oct 24 2024
    Summary

    We now use the tagging and notes in the transcripts to pre structure the feedback. Afterwards we create clips to make highlight reels based on the message and outcome.

    Positive

    We are using prewritten tests to do the research and started with 5 tests. Videos were delivered within 3 hours - so super fast. Transcripts are great.

    Negative

    Handling of the highlight reel creation is not yet there.

    Read More...
  • Previous
  • You're on page 1
  • Next