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What is UserPeek?

Introducing UserPeek, the ultimate partner for organizations in need of effective solutions for remote usability testing! More than merely a tool, UserPeek serves as a vital connection between businesses and the genuine dynamics of user-product relationships. With its user-friendly tagging and annotation capabilities, it streamlines and speeds up UX assessments, offering invaluable insights into the user experience journey. A standout feature of UserPeek is its diverse and inclusive panel of testers, meticulously curated to reflect a wide range of target demographics. This diversity ensures a comprehensive understanding of user behaviors and trends. Moreover, UserPeek is enhanced with an automatic speech-to-text transcription functionality, which transforms user feedback into easily accessible insights in real-time. Additionally, creating compelling presentations is a breeze with UserPeek's innovative Highlight Reel feature. This functionality allows organizations to select and showcase pivotal moments from user testing videos, crafting a focused and impactful story that effectively underscores significant user interactions and feedback. In essence, UserPeek not only enhances usability testing but also empowers businesses to make informed decisions based on genuine user insights.

What is Userfeel?

Userfeel is a comprehensive user testing platform that enables you to watch videos of genuine users discussing their experiences with your website or application. It is versatile enough to accommodate sites in any language, drawing from a diverse panel of over 130,000 testers fluent in 40 different languages. Testers are able to share feedback in your preferred language, facilitating the evaluation of websites in multiple languages. You can conduct tests across various devices, including desktop, tablet, and mobile. Our service allows for testing both your application and an external camera, covering platforms such as Android, iPhone, and iPad. Results are delivered within 24 hours, thanks to our extensive global network of testers, ensuring prompt feedback. Engaging with real users early in your design and decision-making phases can significantly enhance your understanding of how your website or app is perceived, and you can seek user insights whenever necessary to fine-tune your project. This real-time feedback mechanism empowers you to make informed adjustments based on actual user experiences.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$55 per tester
Free Trial Offered?
Free Version

Pricing Information

$59.00 per test
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UserPeek

Date Founded

2021

Company Location

United States

Company Website

userpeek.com

Company Facts

Organization Name

Userfeel

Date Founded

2010

Company Location

United Kingdom

Company Website

www.userfeel.com

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

Categories and Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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