What is VServiceManagement?

VServiceManagement provides a cloud-based solution specifically designed to meet the complexities of contemporary post-sales service environments. This platform merges sophisticated warranty and entitlement management with premier field service operations management into a unified system, enabling organizations to develop and implement their distinctive processes seamlessly. By leveraging this platform, businesses can deliver exceptional service consistently, oversee their workflows, and innovate new services aimed at boosting customer satisfaction. Moreover, VContactCenter functions as a cloud-first solution for modern multichannel and multi-client contact centers, providing entities with essential tools to enhance customer relations, including agent support, CTI integration, and customizable workflows, all while ensuring efficient management of backend operations. ACCO Brands, a well-known player in the office supplies and equipment industry, harnesses VServiceManagement to empower its service technicians, allowing them to handle every facet of their service interactions efficiently, which streamlines workflows and enriches customer engagement. This blend of cutting-edge solutions not only enhances operational efficiency but also cultivates a more agile service environment, promoting continuous improvement and adaptation in customer service strategies. In such a rapidly evolving market, the ability to respond swiftly to customer needs is vital for success.

Integrations

No integrations listed.

Screenshots and Video

VServiceManagement Screenshot 1

Company Facts

Company Name:
Vertical Solutions
Date Founded:
1986
Company Location:
United States
Company Website:
www.vertsol.com

Product Details

Deployment
SaaS
Support
24 Hour Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

VServiceManagement Categories and Features

Tradesman Job Management Software

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Field Service Management Software

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

More VServiceManagement Categories