Velocity Integrations

Revolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.

Asana empowers teams to manage their workflows efficiently, ranging from everyday tasks to overarching strategic projects. By utilizing Asana, teams experience enhanced confidence, increased speed, and improved productivity, regardless of their geographical locations or the number of departments involved. Over 119,000 paying customers, along with millions of free users in 190 countries, depend on Asana to oversee everything from corporate objectives to digital transformations, product launches, and marketing efforts. Rather than relying on fragmented spreadsheets and emails, it is essential to enable teams to work collaboratively and communicate seamlessly in a unified platform. Asana facilitates this by allowing various teams and departments involved in a project to share context and delegate responsibilities through tasks, link related work, exchange files, receive immediate updates, and establish efficient cross-departmental workflows. Furthermore, Asana simplifies the tracking of project statuses, offering a clear perspective on progress towards objectives. Users can generate reports on project advancements in just minutes, providing transparency for both teams and stakeholders. Experience the benefits of streamlined work management by joining millions of users and starting with a free trial to maximize your team's potential.

Scroll Versions empowers users to effortlessly create, manage, and share documentation within Confluence. This tool enables efficient planning, writing, and deployment of high-quality documentation, making it ideal for products that are complex and frequently evolving. It allows for the centralized management of multiple documentation versions, all within a single environment. Users can swiftly add or update documentation pages and seamlessly publish the most current version during product releases. By simply choosing the desired version, variant, and language, you can make your Confluence content accessible with just a few clicks, whether in a new or existing space. Furthermore, it is feasible to publish content to an entirely different Confluence system. A distinctive aspect of Scroll Versions is its allowance for duplicate page titles within one space, which adds flexibility to content organization. Additionally, you can rename a page without affecting existing links, as the link remains separate from the page title. The system also accommodates the management of various product variants in a unified space, with Space Administrators able to set product variants at the space level and Authors designating relevant content for specific product variants. This organized and streamlined approach not only fosters collaboration but also ensures that the documentation remains up-to-date and systematically arranged for all users involved. As a result, teams can work more efficiently and maintain clarity in their documentation efforts.