What is Verizon One Talk?

Enhance the efficiency of remote work within your enterprise by taking your office wherever your responsibilities take you. One Talk, our groundbreaking mobile-centric business phone solution, allows you to easily receive, redirect, and manage calls in a way that fits the modern work environment. This service streamlines communication by utilizing a single phone number that can be accessed across numerous compatible devices, such as smartphones equipped with specific apps or dialers, PCs, Macs, and even conventional desk phones. This ensures that customers can reach your team using their preferred device, whether they are in the office or outside of it. Differing from traditional VoIP services, One Talk stands out by enabling both mobile and desktop calling, granting your business significant adaptability. Simultaneous ringing on your mobile device, desk phone, and desktop application allows for seamless customer contact, irrespective of your whereabouts. With this capability, your business can maintain a robust connection and responsiveness, no matter where your work journey leads you. Additionally, One Talk empowers your team to remain productive and collaborative, enhancing overall performance and customer satisfaction.

Pricing

Free Trial Offered?:
Yes

Integrations

No integrations listed.

Screenshots and Video

Verizon One Talk Screenshot 1

Company Facts

Company Name:
Verizon Business
Date Founded:
1988
Company Location:
United States
Company Website:
enterprise.verizon.com/resources/lp/one-talk-business-phone-solutions/

Product Details

Deployment
SaaS
Windows
Mac
iPhone
iPad
Android
Training Options
Documentation Hub
Webinars
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Verizon One Talk Categories and Features

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Verizon One Talk Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Executive Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One Talk app

    Date: Aug 17 2023
    Summary

    Terrible experience.

    I would avoid this app at all cost if you want a business to depend on a reliable phone source. They should’ve never put this out in the market, knowing that businesses are relying on it.

    Positive

    It does not work as intended and sold.

    Negative

    You cannot find staff at Verizon, but no town one talk is to work or knows how to troubleshoot with the problems that he have. There is only one person that does anything and most recent issues that I have, he has had to send to management because he is unable to make the change needed. That was eight weeks ago, two months, still waiting and nobody has contacted me to help him. However, that employee has done everything he can to reach management and tell them this is a business, a medical clinic, and no one cares that it’s one talk isn’t working that a business shut down so I advise to never get one talk

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