What is Verizon Visual Voicemail?

Basic Visual Voicemail offers a structured overview of your voicemails, giving you the option to choose which ones to listen to, delete, or respond to through a call or text message. On the other hand, Premium Visual Voicemail and Voicemail to Text features on iPhones allow for transcription of the first 45 seconds of your messages, so you can read them rather than listen. All Verizon mobile devices support basic audio voicemail, and you can conveniently access your voicemails by dialing *86 from your device. While Basic Visual Voicemail is included at no extra charge with your smartphone plan, it is not available for Android users on prepaid accounts. For Android or Windows users, Premium Visual Voicemail can be subscribed to for a monthly fee of $2.99 per line, but like its basic counterpart, it is also unavailable to those on prepaid plans. It’s important to note that depending on your plan, you might incur additional data charges while using Visual Voicemail, as downloads could be billed by megabyte or as part of your current data package. Additionally, standard rates will apply for any calls, emails, or messages sent from the Visual Voicemail interface, and mobile-to-mobile minutes don’t cover these actions. Therefore, staying informed about potential charges linked to these voicemail services is crucial for managing your communication effectively. Overall, understanding these details can help you make the best use of voicemail features while avoiding unexpected fees.

Pricing

Price Starts At:
$2.99 per line per month
Free Version:
Free Version available.

Integrations

No integrations listed.

Screenshots and Video

Verizon Visual Voicemail Screenshot 1

Company Facts

Company Name:
Verizon
Date Founded:
1983
Company Location:
United States
Company Website:
www.verizon.com/support/visual-voice-mail-faqs/

Product Details

Deployment
Windows
iPhone
Android
Training Options
Documentation Hub
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Verizon Visual Voicemail Categories and Features

Verizon Visual Voicemail Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Self employed
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Awful - Has Barely Worked on My Verizon Galaxy 23+

    Date: Feb 08 2025
    Summary

    Bad. Disappointing. Hours on phone with Verizon and Samsung but neither can make it work. Something to consider if buying a Samsung with Verizon if you need voicemail.

    Positive

    Comes with phone manufacturer installed. If it worked it would be great. Worked on past phones before 2023.

    Negative

    Doesn't appear to be able to be un-installed. Brakes all the time, no notice f voicemail, tough or impossible to fix, tough to replace.

    Read More...
  • Reviewer Name: Yom L.
    Position: Nat'l Sales Director
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Terrible Misleading Product

    Updated: Jul 27 2024
    Summary

    Its a terrible and inefficient system that cant do things that are crucial to many people. Don't waste your money !

    Positive

    Seeing the text is nice. Thats it.

    Negative

    1) When you archive, it doesn't save the NAME of the caller that showed when it was unheard
    2) The archive should allow me to create folders or categories. In my position, I am never allowed to delete ANY vmail
    3) YOU ADVERTISED THAT THIS SERVICE ALSO ALLOWED ONE TO BOTH SEND AND RECEIVE FAXES. THERE IS NO FAX CAPABILITY OF ANY KIND.
    4) When I archive a call, I should be able, right THEN, to rename from your gibberish AND I should be allowed to set any place on my phone or cloud to save it

    DON'T YOU UNDERSTAND HOW CRITICAL THIS STUFF IS? AND WHY ARE YOU ADVERTISING FAXING CAPABILITIES THAT YOU DON'T HAVE?

    Read More...
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