Engage and collaborate on your own terms with the all-encompassing solution provided by Intermedia Unite. Whether you're working from the office, traveling, relaxing at home, or sipping coffee, the expansive communication and collaboration tools from Intermedia Unite ensure that you can maintain productivity and stay connected with both colleagues and clients effortlessly. You can securely share and work on documents from almost any location, enjoying complete file management with features like real-time backup and recovery. Automated greetings and rapid call routing that align with your operational hours guarantee that customers are swiftly directed to the right team member, ensuring efficient access to your staff. Incoming calls can be directed to specific teams designated for handling them, while also keeping you informed about your coworkers' availability statuses through instant notifications that indicate whether they are Available or Unavailable. With Intermedia Unite, maintaining connections while enhancing productivity has never been easier or more effective, making it an essential tool for any modern workplace.
Learn more
Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
Learn more
Leverage Automated
Leverage Automated provides a robust AI voice receptionist solution specifically designed for mid-sized companies. Operating continuously, Aria engages in fluid conversations to handle call management, appointment scheduling, message taking, and after-hours intake. A key differentiator for our service is its effortless integration with Microsoft Teams Phone and Cisco Webex Calling, which negates the necessity for extra hardware. We offer a fully managed experience, overseeing everything from initial setup to training and continuous optimization. Clients have reported more than a 40% reduction in missed calls, highlighting the effectiveness of our offering, while many have also observed a significant boost in customer satisfaction. This impressive performance underscores our commitment to enhancing communication efficiency and improving client interactions.
Learn more
Central
The Central AI Voice Receptionist is an advanced phone answering and scheduling tool that operates continuously, guaranteeing that businesses never lose an opportunity to connect with potential customers. Utilizing state-of-the-art conversational AI technology, Central adeptly manages incoming calls, evaluates leads, schedules appointments, and updates your CRM seamlessly, eliminating the need for any manual data entry. The system integrates smoothly with a range of calendars and CRM systems, such as HubSpot, Salesforce, and Calendly, significantly enhancing operational efficiency for users.
Designed specifically for service-oriented businesses, marketing firms, and sales teams, Central provides a sophisticated and dependable voice service that renders a dedicated receptionist unnecessary. It has the capability to recognize callers by name, comprehend their requirements, route inquiries correctly, and automate follow-up communications.
By implementing Central, businesses can effectively eliminate missed calls, improve lead conversion rates, and deliver exceptional customer service around the clock, ensuring that every single interaction is a favorable one. This innovative solution not only enhances operational efficiency but also cultivates deeper connections between businesses and their clientele, ultimately leading to increased loyalty and satisfaction. Moreover, as organizations adapt to the evolving landscape of customer engagement, Central stands out as a vital asset in fostering growth and success.
Learn more
