What is Viber?

Viber communities bring together people with common passions, allowing for vibrant discussions on topics that ignite your enthusiasm. Our mission is to protect your privacy, enabling you to share your thoughts freely without apprehension while using the app. Whether you are attending a family reunion, enjoying a casual meet-up, or participating in a yoga class, everything can be facilitated through group chats, video calls, or voice communications. Additionally, you have the option to retract messages sent by mistake, providing a hassle-free interaction for all participants. Engage with public groups that align with your interests, including those associated with various brands and influencers. These communities reflect a contemporary social environment and offer an outstanding avenue for connection. Picture a group chat that allows for endless participants, boasts enhanced admin features, and introduces innovative conversation tools. Furthermore, you can make calls to any landline or mobile number around the world, regardless of whether they use Viber, and consider acquiring a Viber Out subscription to initiate those international calls today! As we navigate this ever-evolving digital landscape, Viber remains committed to discovering new ways to strengthen connections among individuals across the globe. The platform continually seeks to enhance user experience and foster meaningful interactions.

Pricing

Free Version:
Free Version available.

Integrations

Screenshots and Video

Company Facts

Company Name:
Viber Media
Company Location:
Luxembourg
Company Website:
www.viber.com

Product Details

Deployment
Windows
Mac
iPhone
iPad
Android
Training Options
Not Offered
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Viber Categories and Features

Team Chat Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Messaging Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Communications Management Software

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Community Software

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Viber Customer Reviews

Write a Review
  • Reviewer Name: Vasile M.
    Position: Programmer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 5,000 - 9,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Aggressive advertising, annoying updates

    Date: May 18 2021
    Summary

    Just use WhatsApp or other alternatives that equally have a desktop app for Windows/mac, they don't use advertising and don't interrupt you all the time with their stupid unnecessary updates.

    Positive

    Works well as a desktop messaging app, synced with the android version. But the alternatives are much better, thus this is not to be recommended.

    Negative

    This software insists to interrupt you by its updates, which become available very frequently, and which you have no choice but to be interrupted by, since the app doesn't give up till you restart it, then opens up its blog page each time. There is no option to turn this incredibly annoying behaviour off. Irritated customers writing reviews such as this one, ensue.

    Also, the advertising is very obtrusive.

    Read More...
  • Reviewer Name: Pinku S.
    Position: Accountant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Using for 5 years

    Date: Jun 06 2020
    Summary

    Overall I'm using Viber for a very long time and can say it's best of any video calling app. It's very fun to use app. I liked its self destruct mode which automatically delete chat after your read no other app have this functionality.

    Positive

    It can connect more than 200 people in group chat. Video quality is very good even on unstable connection. Funny stickers and emojis. Can join many global public community to make new friends.

    Negative

    I never faced any issue on usage of this app. It works very well for what it made for.

    Read More...
  • Reviewer Name: Akilesh R.
    Position: Dr
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    One of the apps that kicked off the IM revolution

    Updated: Jun 13 2020
    Summary

    It's a great app and I still use it because of the video call quality and security. Personally I find the stickers very appealing. But it has some rough edges and can do better.

    Positive

    This was one of the first instant messaging app I had on my iPhone. Simple to set up and uses your phone number and instantly shows all other contacts that have Viber.

    It has stickers which is a fun way to communicate with friends and family.

    Great group calling support and quality with 20 people and more.

    Has message encryption so your privacy is safe.

    Negative

    Needs more innovative features to catch up with its competitors.

    App crashes sometimes and have to close the app via switcher and open again.

    Sometimes doesn't detect mobile data.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Great for international

    Date: May 24 2020
    Summary

    It's such an easy tool to use and i'd recommend it for anyone needing a messaging tool for international use.

    Positive

    Love how easy it is to use to send messages internationally at no additional cost when they also have Viber.

    Negative

    Super easy to use which I can't think of any cons.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Business Analyst
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Viber - Review

    Date: Jun 10 2020
    Summary

    I started using Viber in early 2015. I liked the desktop application which comes in handy. The application provides great video and audio calling quality. Images and videos can be shared with dropping quality. If you can convince people around you to use Viber it is a good option.

    On an overall level, it is a really good option for day to day communication. It does the basic job and provides good features.

    Positive

    (+) Viber desktop application and very good sync with the desktop application.
    (+) Transfer of photos and videos without drop in quality.
    (+) It can seamlessly do group calling with more users without a drop in quality.
    (+) Self-erasing messages is a great way of cleaning up space.

    Negative

    (-) No blocking of calls feature.
    (-) Nonavailability and limited audience base which is a drawback.
    (-) Too many stickers and gifs make it annoying.
    (-) There is no backup option for your chat like in WhatsApp.

    Read More...
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