Virtual Benefits Administrator (VBA) Reviews

APP Tech has been at the forefront of implementing an incident-based methodology in claims and risk management since its inception in 2003, providing advanced technological solutions to a wide array of clients throughout North America. Our integrated systems have enhanced efficiency and scalability in claims management, improved visibility, accelerated response times, reduced premium costs, and mitigated risk events for numerous customers. Cloud Claims by APP Tech stands out as an acclaimed software solution for risk management and claims processing. Designed specifically for self-insured organizations, third-party administrators, and businesses aiming to monitor their claims and losses, IMS facilitates comprehensive management of the claim lifecycle—from the initial incident report to payment processing and collections. The platform boasts a rich assortment of features that empower users with full oversight of both their claims and associated risk data, including incident and claims management, collaborative tools, detailed reporting, and insurance tracking, among many others. We take great pride in our flawless implementation success and outstanding customer retention rates, which stem from our dedication to thoroughly understanding our clients’ unique demands and delivering tailored solutions that effectively address those needs. Furthermore, our ongoing support ensures that clients maximize the benefits of our software long after implementation.

Office Ally's Service Center is relied upon by over 80,000 healthcare practitioners and service organizations to effectively manage their revenue cycles. The platform offers functionality for verifying patient eligibility and benefits, as well as the ability to submit, amend, and monitor claims statuses online while also facilitating the reception of remittance advice. By supporting standard ANSI formats, data entry, and pipe-delimited formats, Service Center significantly enhances administrative efficiency and optimizes workflows for healthcare providers. Furthermore, this comprehensive tool empowers organizations to focus more on patient care by reducing the time spent on administrative duties.

AZZLY Rize stands out as the leading clinical and business platform tailored for organizations focused on addiction treatment and mental health. This innovative technology platform is designed to grow alongside your needs, allowing you to utilize a variety of features according to the specific requirements of your program and staff. For OUTPATIENT Programs, essential features include e-check-in, scheduling, appointment reminders, Zoom telehealth, treatment plans, progress notes, assessments, and surveys, while RESIDENTIAL Programs benefit from functionalities like census management, medication oversight, bed board tracking, withdrawal management, DrFirst e-prescribing, EPCS, PDMP integration, and laboratory services. Across all types of programs, users can rely on alerts, robust patient engagement tools, exceptional implementation and support services, and efficient electronic billing and claims submission. As a comprehensive all-in-one solution, AZZLY Rize empowers treatment centers to enhance their compliance, manage revenue cycles effectively, and meet reporting obligations with ease. This platform is specifically designed for mental health and substance use disorder initiatives, enabling organizations to adopt a flexible pricing model that replaces outdated technology seamlessly. Additionally, users can take advantage of our compliant Master Library of Forms, or we can customize your documentation forms to align with your current practices. With the added security of being hosted on the Microsoft Azure Private Cloud Network, we ensure HIPAA privacy standards are upheld throughout all operations. Ultimately, AZZLY Rize not only streamlines processes but also significantly enhances the overall efficiency of treatment centers.