What is Vistaprint?
Vistaprint, which operates under the Cimpress umbrella, equips small business owners with the tools to design modern and professional marketing materials, offering a wide array of products crucial for establishing a cohesive and polished brand image. Although we are best known for our long-standing tradition of producing business cards—having printed billions since our founding by Robert Keane in 1995—we have expanded our offerings to include a comprehensive array of customizable marketing solutions tailored to small enterprises. Clients can benefit from immediate access to expert guidance for those needing assistance, while also enjoying a seamless experience for customers who already possess a clear understanding of their requirements. By merging these resources, we empower our clients to effortlessly establish consistent and professional branding across all aspects of their business, regardless of whether they operate in a physical space, online, or on the go. This functionality ensures they can confidently navigate any environment, remain competitive within their sector, and make swift, informed decisions as needed. Ultimately, Vistaprint is committed to fostering the growth and success of small businesses in the ever-evolving marketplace. Additionally, our continuous innovation and responsiveness to customer needs further solidify our role as a vital partner in their entrepreneurial journey.
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Product Details
Vistaprint Categories and Features
Web to Print Software
Vistaprint Customer Reviews
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Lousy customer service
Date: Aug 08 2025SummaryTerrible customer service.I will never use this company again. Their online checkout system would not process my order for new business checks, for an unknown reason. I called customer service and they said it was because the address on the checks was not the exact same address for delivery (which makes sense for security purposes). But the only difference was, I had spelled out North for my street address.on the checks. But used the capital letter "N." on the delivery address. They said there was no way to simply change the "error" -- which wasn't really an error, it's just their computer could not recognize that even though they were slightly different, it is the same address (something a human being could have recognized, but not any humans at Vistaprint). They said I would have to reinput all of the information for the checks. Customer service was more than happy to just cancel my order as opposed to fixing the problem. Awful customer service! Terrible. And their reliance on computer programs to check customers out needs a major overhaul.
PositiveNot much. Vistaprint looks good on their website. But when you start ordering things and have a problem. Good luck getting any help.
NegativeCustomer service is a joke (offshore call center).
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Check-out process is clunky.
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