Visual Vertex Muster Verified Customer Reviews (2026)

Edgefinity IoT is an enterprise RFID and real-time tracking platform that helps organizations gain greater visibility into the people, products, assets, and processes moving throughout their operations. By connecting RFID readers, sensors, and other IoT devices, Edgefinity IoT automatically captures critical data and transforms it into real-time operational insight. Organizations can track inventory, assets, tools, equipment, work-in-process, and personnel while using configurable rules, alerts, facility maps, and reporting to automate workflows and respond quickly to important events. From inventory and asset tracking to manufacturing visibility, order verification, safety, and mustering, Edgefinity IoT supports a wide range of RFID applications from a single platform. With a hardware-agnostic architecture and cloud or on-premise deployment options, Edgefinity IoT can grow from a targeted RFID deployment into a scalable, enterprise-wide visibility platform.

DialedIn is a powerful cloud-based call center software designed to help organizations maximize efficiency, boost agent productivity, and deliver exceptional customer experiences. Built for modern sales, service, and support teams, it combines intelligent automation with flexible tools to streamline operations, improve contact rates, and drive measurable ROI. Unlike outdated legacy systems, DialedIn provides a modern, intuitive solution that scales with your business and adapts to evolving customer needs. The platform offers a complete suite of advanced dialing modes tailored to different campaign goals. Its predictive dialer leverages algorithms to anticipate agent availability and connect them directly to live answers, maximizing talk time. The progressive dialer automatically places calls one by one as agents become available, balancing speed with control. When personalized outreach is needed, the preview dialer equips agents with customer details before each call. Alongside these modes, skill-based call routing ensures every interaction reaches the most qualified agent, whether by expertise, language, or specialization, improving customer satisfaction and evenly distributing workloads. Real-time reporting and analytics further empower managers to track KPIs, coach agents effectively, and refine campaigns for long-term success. DialedIn also distinguishes itself with CleanCallerID™, a proactive solution that monitors and replaces flagged numbers to protect caller reputation and sustain high answer rates. This helps prevent spam labeling, reduce carrier blocks, and safeguard campaign performance. For added value, DialedIn integrates seamlessly with leading CRMs and third-party tools, unifying data across platforms for a more connected sales and support ecosystem. Backed by reliable, 100% U.S.-based support, clients gain dependable technical and account assistance that keeps their operations running smoothly.

iLogistics Aviation offers advanced tools designed to forecast demand and optimize capacity while also managing personnel and materials for various flight types, including commercial, charter, and helicopter services catering to both onshore and offshore destinations. This platform effectively integrates multiple transportation methods such as commercial flights, charter services, helicopters, buses, and cars, alongside accommodation options like hotels, camps, and offshore housing, providing a holistic approach to logistics operation management from beginning to end. The iLogistics PoB system significantly improves the oversight of personnel aboard, guaranteeing the secure transit and lodging of staff at offshore facilities. With its diverse features focusing on rotation scheduling, compliance with offshore safety standards, and personnel tracking, iLogistics PoB excels in management capabilities and offers robust emergency evacuation support. Furthermore, iLogistics Marine delivers a streamlined platform that enables the planning, scheduling, execution, and oversight of logistics for personnel and materials transported by vessels, thereby ensuring safety and efficiency in maritime operations. By leveraging these innovative features, organizations can markedly enhance their logistics management and boost operational effectiveness, ultimately leading to more streamlined processes. This comprehensive suite of solutions allows businesses to adapt quickly to changing demands while maintaining high safety and efficiency standards.