CallShaper
An All-In-One Call Center Solution
CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations.
The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing.
CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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Referral Factory
Referral Factory stands out as the leading referral software that simplifies the process of creating, managing, and monitoring your referral program! You can easily sign up, design your referral program, and encourage your customers to share your brand without any need for coding skills.
With Referral Factory, you gain access to over 1,000 ready-made referral program templates, or you have the option to create a custom template that suits your needs. Tailor your referral campaigns to perfectly align with your brand identity while effortlessly distributing referral links to all your users. Tracking referrals is straightforward, and you can automatically reward referrals with cash, vouchers, or even your own uploaded coupons.
What truly sets Referral Factory apart is the absence of required tracking script installations, allowing you to launch your referral program without the need for a developer. Additionally, it seamlessly integrates with platforms such as Hubspot, Salesforce, Intercom, Zoho, Pipedrive, and others. As your business grows, you can take advantage of webhooks, Zapier Zaps, and a versatile API, ensuring that your referral program can expand alongside your success. This makes it not only user-friendly but also adaptable to your evolving business needs.
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ShoutOut
Effortlessly produce fully branded videos using only your smartphone through a simplified process. Begin by creating your unique branding template, then distribute a URL to participants so they can record video clips from their devices. Once collected, ShoutOut efficiently merges these clips into sleek videos featuring music, graphics, and custom name captions that are ready to be shared, downloaded, or embedded on your website. Customization of your branding template is a breeze; you can select your desired intro, outro, logos, graphic overlays, and calls to action. You have the flexibility to upload your own videos or utilize our vast library of stock videos and music. Participants can easily record their clips, or you can choose to do it yourself, all via a QR code or a simple URL, removing the need for any app installation. After recording, you can trim the clips, add name captions, and review all aspects before hitting upload. The clips are then seamlessly blended with your branding elements and cutting-edge technology to create a high-quality video perfect for sharing. Furthermore, you can upload a variety of video clips and images for use in compilations, highlight reels, Q&A sessions, or other creative video projects. Best of all, achieving impressive results does not require any prior editing experience, making video production accessible to everyone, no matter their expertise. This innovative approach empowers individuals to creatively express themselves through video in an easy and enjoyable way.
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Roster
Build a dynamic network of passionate brand advocates and affiliates to elevate your brand presence and increase sales through referrals and user-generated content. Effortlessly manage an expansive group of creators, influencers, and supporters all from a single platform, resulting in significant savings in both time and resources. Tailor your initiatives, launch campaigns, collect user-generated content, gather product feedback, track commissions, and oversee rewards—everything you need to grow your brand community is readily accessible. With Roster, harness the strength of genuine customer experiences and endorsements. Keep your ambassadors motivated to produce and share content, while we organize their contributions into a specialized UGC library for your use. This all-encompassing toolkit for brand ambassadors simplifies every element of community-driven marketing, enabling you to easily convert satisfied customers into devoted advocates who resonate with your target audience. By nurturing these connections, you not only expand your brand reach but also cultivate a dedicated following that can propel your long-term success, ensuring your brand remains relevant and influential in the market. Ultimately, the more engaged your community, the more robust your brand advocacy will become.
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