What is VoIPSetu?
VoIPSetu serves as a premium enhancement suite for 3CX, elevating its capabilities with features such as enhanced visibility, powerful analytics, artificial intelligence functions, automation, and supervisory instruments, which empower businesses, contact centers, BPOs, sales teams, and support groups to refine call management without needing to replace their existing 3CX infrastructure. This all-encompassing suite features tools such as Advanced Wallboards, AI Call Analytics, CRM Integration, Call Recording Manager, Supervisor Console, and an AI Receptionist & IVR Builder, allowing teams to monitor live agent activities and queues, leverage AI for detailed call analysis including transcription and sentiment assessment, efficiently navigate through recordings, automate CRM call logging, provide immediate coaching to agents, and design visual IVR workflows with ease. The platform's goal is to convert 3CX call data into actionable operational insights, thereby giving supervisors greater control over daily communication activities and processes. By utilizing these sophisticated tools, organizations can optimize their communication strategies, enhance overall team productivity, and ultimately drive better customer experiences. This innovation not only streamlines communication but also fosters a more data-driven approach to managing interactions, enabling businesses to adapt swiftly to changing needs.
Pricing
Price Starts At:
$15
Integrations
No integrations listed.
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Screenshots and Video
Company Facts
Company Name:
VoIPSetu
Date Founded:
2015
Company Location:
United States
Company Website:
www.voipsetu.com
Product Details
Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training Options
Documentation Hub
Online Training
Webinars
On-Site Training
Video Library
Support
Standard Support
24 Hour Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English